Customer Service Agent with English + French or
hace 2 semanas
¿Do you have a passion for customer service? ¿Are you a people person?
Are you a **native/C2 level of** French or German **and a C1 English speaker**?
Are you looking for a diverse atmosphere to work in? If so, then you have found the right position
We are looking for a passionate and proactive person, who will give high-quality technical customer service within the international sector in Bosch Service Solutions, a multinational company with many opportunities for growth.
We have around 8,000 associates at 27 locations supporting national and international customers in more than 40 languages.
Functions:
- Ensure high customer experience by responding, following up all requests.
- Achieve the individual and service key performance indicators.
The incorporation date will be the 13th of February.
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**Requisitos**
**Requirements**:
We’re looking for profiles who has:
- Native level or C2 of German or French + high level of English
- Experience in call center/Customer Service
- You live in Spain and have NIE/DNI, Security Social Number and Bank Account
- Strong verbal and written communication skills, professional telephone etiquette and the ability to handle stressful situations in and efficient, professional manner.
- Impress us with your competence, personality and commitment and you’ll be able to set out on a new career path. It’s your expertise, commitment and experience which makes our services “invented for life” and sparks enthusiasm in our customers.
**¿Qué ofrecemos?**:
- Schedule: 10:00 to 18:00 - 5 days/39 hs per week. Monday to Saturday (rotational schedule)
- 4 month contract with Adecco (with possibilities of incorporation according to performance, real opportunities of growth in a big company)
- Hybrid method: 1 week on Barcelona’s offices - 3 weeks at home.
- The company send all the IT equipment to your home for your entire comfort.
Selection Process:
1st: An individual interview in English with HR of Bosch or a Group Roleplaying. 20’/30’ (this week)
2nd: Language Check 10’
Incorporation Date: 13/02/23
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