Account Manager Valencia

hace 2 semanas

Valencia, España Glovo A tiempo completo

**About Glovo**:
We're a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you'll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of livesall while having fun

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

**Your work-life opportunity**:
As a Junior Account Manager you will be a representative in the Glovo Account Management team helping handle one of the company's partnerships. You will be liaising with the most popular brands, stores, and restaurants in the city as well as growing revenues for their respective stores.

**Be a part of a team where you will**:

- Establish excellent relationships with Glovo's partners through consistent and proactive communication, identifying their needs and building engagement (Partner's meetings and business reviews).
- Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
- Draw and execute plans, making your partners grow through promotions, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).
- Achieve your Quarterly Targets (Growth, Revenue, Ops, Commercial)
- Ensure that Glovo has the best content by signing preferred partnerships with partners.
- Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc).
- Improve Glovo's revenue through commission renegotiation and selling assets.
- Understand, build action plans and follow up on churned and inactive partners.
- Improve operational efficiency of the partners by making sure we always deliver the best service to our customers.
- Teach the partner how to use the manager portal to become self-sufficient, so that partner can: change and edit the menu, activate promotions and check their information with Glovo

**You have**:

- At least 1 year of experience in high-performance account management or business consultancy.
- Currently pursuing a Bachelor or Master's in Business Administration, Marketing, Industrial Engineering or Public Relations.
- Ability to comfortably work in a high growth and high-performance start-up with a fast pace.
- Computer literacy; good knowledge of Google tools (Google Docs, Sheets & Slides, Drive); Salesforce knowledge is a plus.
- Excellent local language and English skills.
- Strong commercial skills.
- Good communication and interpersonal skills.
- Highly organized and detail-oriented.
- Problem solver, data-driven with an analytical approach.

**Experience our Glovo Life benefits**:
- Enticing equity plan (if applicable)- Top-notch private health insurance- Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders- Discounted gym memberships- Flexible time off (take the time you need) and hybrid working model (own your time)- Enhanced parental leave including nursery support- Online therapy and wellbeing benefit- External learning budget

**What you'll find when working at Glovo**:
- Gas: Driven to deliver quality results quickly
- Good Vibes: Bring positivity and communicate openly
- Stay Humble: Self-aware and open to learning
- Care: Uplift people and the planet
- Glownership: Act as proud owners
- High Bar: Focus on Top Performance

If you believe you match these values, we look forward to meeting you

Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook

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