Student Success Manager

hace 7 meses


Madrid, España Ironhack A tiempo completo

**#About Ironhack**

Our mission is to be the most outcomes-driven institution in the world at scale We are a global marketplace for tech talent, where we offer tech bootcamps and partner with companies to impact the lives of our students in a meaningful way. We empower students to create a new career path in tech, get that next promotion, or start their own company.

Quick facts:

- Operations in 10 locations worldwide
- Graduated over 15.000 students
- 140 global team members
- Venture capital backed

**#Why join Ironhack**

Our culture is characterized by collaboration, which is the way we roll. We like to take on challenges with a smile on our face We work in flat hierarchies with open communication. Join Ironhack and we guarantee a bootcamp-paced learning experience in a high growth environment, where together we can change the future of education

**#Benefits**:

- Remote-friendly policy for Global Team employees and work-from-home specific policies for Local Team employees
- 22 working days of holidays per year
- Flexi Fridays (6 hour workday)
- Gympass full access
- Eloomi full access
- Learn to code, design, or analyze data: Enroll in our part-time courses for free
- Honest Greens partnership for employee discount on healthy meals
- A mentor the first 3 months of onboarding
- Individual career development plans with courses to help you build new skills
- Amazing events with our students, team-building activities and company retreat

**Responsibilities**
- You are the owner of Madrid Campus students' success, you guarantee the highest standards in their job readiness through individual and group career coaching sessions.
- Optimize our job seeker’ resume & LinkedIn profiles by their review and feedback exchange
- Educate students on job hunting skills, pitching themselves and networking through sessions to ensure their preparation for the job search
- Ensure student engagement and commitment with Ironhack in the job hunting process
- Prospect and organize sessions with external speakers to offer our students knowledge from industry professionals
- Co-host events organized by the General Manager to connect students with potential employers
- Regular check-ins with all job seekers assigned to you to maintain a solid understanding of their profiles, their progress and needs and build a strong personal relationship
- Create and maintain internal documentation per student on an ongoing basis in our internal CRM
- Be closely informed about the tech market, analyze trends and proactively take initiatives to update resources and create new content internally
- Work closely with Program Managers, Lead Teachers and Teacher Assistants to understand student strengths and weaknesses
- Share employability and satisfaction reports with the local team
- Propose new opportunities to improve student success & support to continue bringing student satisfaction to a higher level
- Share best practices with Student Success Managers from other campuses, and collaborate with global teams to pilot new products and services

**Requirements**:

- You have +2 years of professional experience in one of the following: human resources within a tech consulting/tech recruiting agency, Career Coach, 360 Tech recruiter
- You have +2 years of professional experience in customer success, business operations or business management
- You have a degree in Human Resources, Psychology, or an education-related field
- You are familiar with the digital ecosystem vocabulary, local main players, and recruitment tendencies
- You understand the importance of measuring the impact of your work and progress, while identifying inefficiencies and deriving action plans to address them
- You are good at giving feedback to people who find themselves in high-stress situations while looking for a job
- You are confident leading workshops, are a good public speaker, and enjoy being in front of an audience
- You are organized, rigorous and reliable and have a real attention to details
- You are a customer-oriented person, capable of influencing and engaging stakeholders
- You speak fluently Spanish and have excellent oral and communication skills in English

Department

Consumer

Locations

Madrid

Remote status

Hybrid Remote



  • Madrid, España Ironhack A tiempo completo

    Estamos buscando un/a Student Success Manager para liderar y transformar el recorrido educativo de nuestros estudiantes, asegurando su satisfacción en cada etapa. En este puesto, serás esencial para garantizar que nuestros programas alcancen los más altos estándares de excelencia, desde la orientación inicial hasta la supervisión del equipo docente.Tus...

  • Education Ops

    hace 7 meses


    Madrid, España Aleph Holding A tiempo completo

    **About Us** - IMS is an Aleph company that partners with and represents major social media platforms; including Twitter, Snapchat, Linkedin, TikTok, Twitch, and many others in emerging markets across LATAM and Europe. Aleph is the largest global partner of more than 30 leading digital platforms, exclusively representing them across 100+ markets in Latin...


  • Madrid, Madrid, España Schiller International University A tiempo completo

    Company Overview">Schiller International University has been a pioneer in experiential learning for over 50 years, offering high-quality degree programs that combine knowledge and skills with humanist values. Our international campuses provide students with a unique opportunity to acquire professional capacities and develop an international mindset,...

  • Residence Manager Madrid

    hace 1 semana


    Madrid, España Xior Student Housing A tiempo completo

    **Omschrijving**: The Xior family is looking for a dynamic, versatile **Residence Manager, **who is eager to join a student residence project with 546 places on the Campus of the European University of **Madrid** in an educational environment and with an exclusive package of services and accommodation in an exceptional location. As Residence Manager you are...

  • Student Life Assistant

    hace 2 meses


    Madrid, España CIEE A tiempo completo

    **Who you are**: In collaboration with/under the supervision of the Student Life Manager and Coordinators the Student Life Assistant supports the coordination, quality assurance, and planning of all student services programming (activities, excursions, etc.), housing and residential life. The position also works in coordination with other Madrid teams, such...


  • Madrid, España CIEE A tiempo completo

    **Why work with us**: You will change the world. CIEE builds bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change! You will be part of a...


  • Madrid, España IE University A tiempo completo

    Overview: Are you interested in joining a dynamic and international team of professionals to transform education? **IE University's Business School** is looking for a **Project Manager - Student Journey** to join its team! **Why IE University?** With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education...

  • Student Technical

    hace 7 meses


    Madrid, España Unisys A tiempo completo

    **Job Description** We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes...


  • Madrid, España FASHION WEEK INTERNSHIPS A tiempo completo

    **Descripción de la compañía**: At Fashion Week Internships we believe that by sharing the excitement, glamour, intensity, and creativity of the fashion industry we can help develop and inspire the next generation of fashion designers, trendsetters, creatives, and leaders. Our internship programs deliver tailored fashion industry opportunities, helping...

  • Campus Manager

    hace 7 meses


    Madrid, España European School of Economics A tiempo completo

    The Campus Manager at ESE plays a crucial role in overseeing the efficient and effective operations of the university campus. This role is responsible for creating a vibrant and conducive learning environment for students, faculty, and staff, while ensuring the smooth functioning of various facilities and services. The Campus Manager is a key figure who...


  • Madrid, Madrid, España Schiller International University A tiempo completo

    About the RoleAt Schiller International University, we are seeking an experienced Enrollment Success Strategist to join our team. This key role will be responsible for driving student enrollment and ensuring a seamless experience from initial inquiry to graduation.

  • Student Technical

    hace 7 meses


    Madrid, España Unisys A tiempo completo

    **What success looks like in this role**: A technical student attached to Unisys for a period of time such as a summer intern or co-op student. Key Responsibilities 1. Uses learned processes, standards, and tools on assigned project(s). 2. Learns a product, tool, or technical area relying on technical staff for domain knowledge. 3. Participates in different...


  • Madrid, España GTT Communications A tiempo completo

    Job Title: Customer Success Manager About GTT: We serve thousands of businesses with a portfolio that includes SD-WAN and other managed WAN services, internet, security and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit Role...


  • Madrid, España Sas - Global A tiempo completo

    .Job Description Sr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...


  • Madrid, España Sas A tiempo completo

    .Sr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...


  • Madrid, España Sas - Global A tiempo completo

    .Job Description Sr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...


  • Madrid, España Sas Institute Inc. A tiempo completo

    .Sr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...


  • Madrid, España Sas A tiempo completo

    . Sr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...


  • Madrid, España Undisclosed A tiempo completo

    .:Sr. Customer Success Manager - HybridNice to meet you!We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...


  • Madrid, España Sas Institute Inc. A tiempo completo

    .Sr. Customer Success Manager - HybridNice to meet you!We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...