Mgr-sales

hace 3 semanas


Barcelona, España Marriott International, Inc A tiempo completo

**职位编号** 24019431
**工作类别** Sales & Marketing
**地点** Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain 在地图中查看
**编制** Full-Time
**远程申请?** N
**重新安置?** N
**职位类型** Management
**职位概述**

该职位负责积极招揽和处理销售机会。确保业务及时、正常运转,以妥善交付服务。协助领导与销售有关的所有日常活动,并专注于建立基于价值的长期客户关系,以实现销售目标。实现个人销售目标。

**求职者个人资料**

**教育和经验要求**
- 在经认可的大学取得工商管理、营销、酒店和餐厅管理或相关专业的两年制学位;3 年销售与营销或相关专业领域工作经验。

或者
- 工商管理、营销、酒店与餐厅管理或相关专业四年制学士学位;1 年销售与营销或相关专业领域工作经验。

**核心工作活动**

**建立能促成销售机会的成功关系**
- 与酒店外部的销售渠道协作,确保销售工作得以协调,并起到补充作用,而非重复。
- 建立并加强与现有和新客户的关系,以实现未来的预订。活动包括销售拜访、娱乐节目、FAM 旅行、贸易展览等。
- 在社区内发展关系,以加强和扩大销售机会的客户群。
- 管理和建立与主要内部和外部利益相关者的关系。
- 向宴会管理部提供准确、全面和有效的营业额。

**管理销售活动**
- 参加与销售团队成员的销售电话沟通,以获取新业务和/或结算业务。
- 执行和支持预订业务的运营方面(例如,生成提案,撰写合同,客户信函)。

**掌握市场趋势和目标客户信息,从而最大限度地提高收入**
- 识别新业务,以实现个人和酒店收入目标。
- 了解整体市场 - 竞争对手的优势和劣势、经济趋势、供求关系等,并了解如何针对这些因素进行销售。
- 根据市场情况和酒店需求,为酒店把握最佳机会。
- 了解酒店的主要目标客户和服务预期;通过了解客户的业务、业务问题和顾虑,服务他们并提供更好的业务解决方案。

**提供卓越的客户服务**
- 支持公司的服务和关系策略,通过在每次客户体验中提供卓越的服务来提高客户忠诚度。
- 为客户服务,以提高市场份额。
- 执行和支持公司的客户服务标准。
- 提供符合公司日常服务基本原则的卓越客户服务。
- 为客户关系树立积极的榜样。
- 与客人互动并获得对产品质量和服务水准的反馈。
- 万豪国际给予所有应聘者公平机会。我们始终坚持打造多元化的员工团队,秉承包容、以人为本的文化。我们绝不歧视任何受保护人群,例如残疾和退伍军人,或适用法律规定的任何其他群体。_

在全球百余家备受认可的丽思卡尔顿酒店中,每位员工都力争为宾客缔造历久弥新的非凡体验-恒久隽永,难以忘怀。全球各地的酒店英才在此汇聚,匠心呈献终生难忘的珍贵时光,我们深信,创意灵感、贴心关怀和将心比心是我们走向成功的核心所在。

我们无时无刻不在超越酒店行业的要求、树立豪华服务的标杆,我们也为宾客悦享真诚关怀和舒心体验而深感自豪。

您的职责是始终以优雅风度用心提供周到服务,践行丽思卡尔顿“黄金标准”。黄金标准是丽思卡尔顿的品牌根基,指引我们一步步走向更好。正是这一品牌根基和文化理念使丽思卡尔顿一步步迈向成功,赢得了全球豪华酒店品牌佼佼者的声誉。加入丽思卡尔顿团队,学习我们的员工承诺、信条和服务准则,践行黄金标准,磨炼您的技能。我们在此承诺,每一位员工都将为选择这份事业和拥有出色同事感到自豪。

加入丽思卡尔顿,便是加入万豪国际集团的非凡品牌组合。**从这里扬帆起航**,发挥个人价值,**追求**人生目标,**融入**卓越国际团队,**展现**真我风采。


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