Director of Housekeeping
hace 3 meses
**Job Number** 23174543
**Job Category** Housekeeping & Laundry
**Location** The Madrid EDITION, Plaza de Celenque 2, Madrid, Madrid, Spain VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in housekeeping or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area.
**CORE WORK ACTIVITIES**
**Managing Housekeeping Operations and Budgets**
- Ensures compliance with all housekeeping policies, standards and procedures.
- Understands the importance of department’s operation on the overall property financial goals and educates staff on details as appropriate.
- Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Supervises an effective inspection program for all guestrooms and public space.
- Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Ensures all employees have proper supplies, equipment and uniforms.
- Communicates areas that need attention to staff and follows up to ensure understanding.
- Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
**Conducting Human Resources Activities**
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.
- Schedule employees to business demands and for tracks employee time and attendance.
- Ensures employees understand expectations and parameters.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
- Observes service behaviors of employees and provides feedback to individuals.
- Ensures employee recognition is taking place on all shifts.
- Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Participates in employee progressive discipline procedures.
- Review employee satsifaction results.
- Participates in interviewing and hiring of team members with the appropriate skills.
**Ensuring Exceptional Customer Service**
- Sets a positive example for guest relations.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically ama
-
Head Of Housekeeping
hace 1 mes
Madrid, España Head Of Department A tiempo completoPosted: 28th Jul 2024 by Head of DepartmentNOTE: Please read requirements carefully before applying - thank you!Start Date: End of October 2024Salary: DOE competitive industry standardRotation: 2 months on / 2 months offVisa: Schengen Visa required if necessary for PassportVaccination Status: Full including Booster with supporting evidenceThe ideal candidate...
-
Head Of Housekeeping
hace 3 semanas
Madrid, España Head Of Department A tiempo completoPosted: 28th Jul 2024 by Head of DepartmentNOTE: Please read requirements carefully before applying - thank you!Start Date: End of October 2024Salary: DOE competitive industry standardRotation: 2 months on / 2 months offVisa: Schengen Visa required if necessary for PassportVaccination Status: Full including Booster with supporting evidenceThe ideal candidate...
-
Head Of Housekeeping
hace 2 meses
Madrid, España Head Of Department A tiempo completoPosted: 28th Jul 2024 by Head of DepartmentNOTE: Please read requirements carefully before applying - thank you!Start Date: End of October 2024Salary: DOE competitive industry standardRotation: 2 months on / 2 months offVisa: Schengen Visa required if necessary for PassportVaccination Status: Full including Booster with supporting evidenceThe ideal candidate...
-
Housekeeping Manager
hace 2 días
Madrid, Madrid, España Head Of Department A tiempo completo**Job Summary**The Head of Housekeeping is a key member of the Head of Department team, responsible for ensuring the highest standards of cleanliness and hygiene across our facilities. We are seeking a highly experienced and skilled professional to lead our housekeeping team and drive excellence in this critical area.**Key Responsibilities**Lead and manage a...
-
Housekeeping Manager
hace 2 días
Madrid, Madrid, España Head Of Department A tiempo completo**Job Summary**The Head of Housekeeping is a key member of the Head of Department team, responsible for ensuring the highest standards of cleanliness and hygiene across our facilities. We are seeking a highly experienced and skilled professional to lead our housekeeping team and drive excellence in this critical area.**Key Responsibilities**Lead and manage a...
-
Head of Housekeeping and Laundry Operations
hace 5 días
Madrid, Madrid, España Blue Oceans Yachting powered by Crew Unlimited A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Head of Housekeeping and Laundry Operations to join our team on a fantastic contemporary Motor Yacht. The successful candidate will be responsible for leading the interior team of 4-5 in housekeeping and laundry operations.Key ResponsibilitiesLead the interior team in housekeeping and laundry...
-
Head of Housekeeping and Laundry Operations
hace 7 días
Madrid, Madrid, España Blue Oceans Yachting powered by Crew Unlimited A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Head of Housekeeping and Laundry Operations to join our team on a fantastic contemporary Motor Yacht. The successful candidate will be responsible for leading the interior team of 4-5 in housekeeping and laundry operations.Key ResponsibilitiesLead the interior team in housekeeping and laundry...
-
Head Of Housekeeping
hace 7 días
Madrid, España Blue Oceans Yachting Powered By Crew Unlimited A tiempo completoPosted: 5th Sep 2024 by Blue Oceans Yachting powered by Crew UnlimitedMinimum Requirements: 2 yrs as Chief/2nd/Head Stewardess on 50m plus MY, B1B2, STCW, ENG1.Details:Head Housekeeper required for a fantastic contemporary MY. The yacht is currently in the Med and will be cruising the USA, Pacific, and is a world-cruising boat.Ideal Candidates Must Fit the...
-
Housekeeping Supervisor
hace 5 días
Madrid, Madrid, España Tys Recruitment A tiempo completoJob Opportunity: TYS Recruitment is seeking a skilled and experienced Lead Housekeeper to join a prestigious private yacht. The ideal candidate will have a strong background in housekeeping and leadership, with a minimum of 2 years of experience in a similar role.Key Responsibilities:Lead and manage a team of housekeeping staff to ensure exceptional...
-
Housekeeping Supervisor
hace 5 días
Madrid, Madrid, España Tys Recruitment A tiempo completoJob Opportunity: TYS Recruitment is seeking a skilled and experienced Lead Housekeeper to join a prestigious private yacht. The ideal candidate will have a strong background in housekeeping and leadership, with a minimum of 2 years of experience in a similar role.Key Responsibilities:Lead and manage a team of housekeeping staff to ensure exceptional...
-
Head Of Housekeeping
hace 3 semanas
Madrid, España Robinson Club Gmbh A tiempo completo.Current job openings as a head of housekeeping Current job openings as a head of housekeeping As a ROBIN you're at home in holiday destinations10075Spain CLUB ESQUINZO PLAYA Immediate startYour job as Head of Housekeeping at ROBINSON Overall cleanliness is your only mission working in our clubs. You are only then completely happy when everything around you...
-
Housekeeping Team Leader
hace 4 semanas
Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: Four Seasons is driven by our people. We are a community of individuals who strive for excellence, pushing ourselves to new heights while treating each other with respect and kindness. Our team members globally create extraordinary experiences for our guests, residents, and partners through a commitment to luxury and genuine...
-
Housekeeping Team Leader
hace 5 días
Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: Four Seasons is driven by our people. We are a community of individuals who strive for excellence, pushing ourselves to new heights while treating each other with respect and kindness. Our team members globally create extraordinary experiences for our guests, residents, and partners through a commitment to luxury and genuine...
-
Housekeeping Team Leader
hace 5 días
Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: Four Seasons is driven by our exceptional team. We are a group of individuals who strive for excellence, challenge ourselves to reach new heights, and treat each other with respect and kindness. Our staff across the globe creates remarkable experiences for our guests, residents, and partners through a commitment to luxury and...
-
Housekeeping Team Leader
hace 4 semanas
Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: Four Seasons is driven by our exceptional team. We are a group of individuals who strive for excellence, challenge ourselves to reach new heights, and treat each other with respect and kindness. Our staff across the globe creates remarkable experiences for our guests, residents, and partners through a commitment to luxury and...
-
Head Of Housekeeping
hace 3 semanas
Madrid, España Robinson Club Gmbh A tiempo completoCurrent job openings as a head of housekeeping Current job openings as a head of housekeeping As a ROBIN you're at home in holiday destinations10075Spain CLUB ESQUINZO PLAYA Immediate startYour job as Head of Housekeeping at ROBINSON Overall cleanliness is your only mission working in our clubs. You are only then completely happy when everything around you...
-
Housekeeping Team Leader
hace 4 semanas
Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: Four Seasons is driven by our exceptional team. We are a diverse group of individuals who strive for excellence, pushing ourselves to achieve new milestones while treating each other with respect and kindness. Our staff across the globe crafts unforgettable experiences for our guests, residents, and partners through a dedication to...
-
Housekeeping Team Leader
hace 5 días
Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: Four Seasons is driven by our exceptional team. We are a diverse group of individuals who strive for excellence, pushing ourselves to achieve new milestones while treating each other with respect and kindness. Our staff across the globe crafts unforgettable experiences for our guests, residents, and partners through a dedication to...
-
Head of Housekeeping
hace 4 días
Madrid, Madrid, España ROBINSON Club GmbH A tiempo completoJob DescriptionJob Title: Head of HousekeepingCompany: ROBINSON Club GmbHJob Summary:We are seeking a highly motivated and experienced Head of Housekeeping to lead our hotel operations team. As a key member of our management team, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction in our hotels.Key...
-
Head of Housekeeping
hace 5 días
Madrid, Madrid, España ROBINSON Club GmbH A tiempo completoJob DescriptionJob Title: Head of HousekeepingCompany: ROBINSON Club GmbHJob Summary:We are seeking a highly motivated and experienced Head of Housekeeping to lead our hotel operations team. As a key member of our management team, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction in our hotels.Key...