Guest Relations

hace 2 semanas


Madrid, España Rosewood Hotels & Resorts A tiempo completo

About Us

Rosewood Villa Magna the hotel with a sense of Spanish Villa, features 154 thoughtfully appointed guestrooms and suites, distinctive dining experiences, a Sense Spa, and surrounded by unique greenery spaces, as well as secluded terraces and gardens providing a rich residential feeling.

Long esteemed for hosting discerning travellers, this distinctive hotel has been thoughtfully refurbished to an elevated level of luxury, contemporary style, and modern amenities. Reopening as Rosewood Villa Magna Madrid in 2021, the hotel is an inspired base for international travellers in an incomparable location within the very heart of Madrid.

**OVERVIEW/BASIC FUNCTION**:
The Guest Relations Coordinator will provide support to the Guest Relations Manager and assist with coordinating the various activities associated with the preparation and welcoming of guests in order to provide a product and level of service which is consistent and of outstanding value in terms of quality and satisfaction.

**QUALIFICATIONS**:
**Experience**: Minimum two years' experience in a guest services position with a luxury or ultra-luxury hotel.

**Education**: High school diploma.

**General Skills**: We are looking for a person with strong organizational and planning skills; ability to work as part of a team; strong customer orientation.

**Language**: Fluent Spanish and English.


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