Guest Relations Intern in Dubai, United Arab Emirates
hace 2 semanas
This exciting opportunity is one of the available program options in RMC Asias Cultural Exchange Programs, which also include management training and contractual positions at top hotels and resorts in Asia.
Set the stage for your successful future career by applying for this opportunityDETAILS
Host:
A 4-Star Hotel by IHG Hotels & Resorts
Destination:
Dubai, United Arab Emirates
Department:
Front Office
Program:
Hospitality & Business Internship
Duration:
months
Intake:
May 2024
GUEST RELATIONS - RESPONSIBILITIES
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Provide information about hotel services, amenities, areas, and venues
- Anticipate guest needs and build rapport with customers
- Address customer complaints
- Record information in the logbook daily
- Ensure compliance with health and quality standards
- Other related duties in the front office department
PROGRAM BENEFITS
- Accommodation
- Visa sponsorship
- Monthly allowance
- 3 onduty meals per day
- Local transportation
- Uniform with laundry service
- Medical insurance
- Arrival support
- Recruitment opportunity by the host
- An unforgettable educational travel experience
- Additional benefits provided by the host
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