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Technical Support with Portuguese and French
hace 3 semanas
Are you excited about the possibility of joining a leading company in the world of independent technology? If you have excellent communication skills and are ready to make a difference in an exciting work environment, then this opportunity is for you
Our client is a leading independent technology and services provider that helps transform the way organizations manage their technology infrastructure. They are looking for Portuguese and French talent to join their team at their headquarters in Barcelona.
**Languages**:
- Native level of Portuguese
- Full professional level of French
- Full professional level of English
Barcelona
- €20,000 to 22,000 Per Year
- Information technology
- Contract
**Main Responsibilities**:
- Have a daily follow-up with the users
- Providing the best IT service to our clients to facilitate their work
- Recording calls using their ticketing system
- Contacting other departments to offer effective solutions to the clients
- Developing customer satisfaction goals
- Coordinating and communicating with your team and other departments
**Core Skills/experience**:
- 1 year of experience in Customer Care, or similar roles
- Based in Barcelona or close to
- Strong motivation and skills in the IT field
- You are honest and committed to your work
- Creative in your solutions, and resilient to difficulties
- Proactive, empathetic, and well-organized in handling workloads
- Great communication, positive attitude, and interpersonal skills
**What’s on offer**:
- Hybrid working model
- Health insurance and ticket restaurant
- Bonuses
- Rotation shifts
- Free online language classes (GER, FRE, SPA & ENG)
- Multicultural environment with real growth opportunities
**Our recruitment process**:
- Step 1: Interview with our Recruiter to get to know you better
- Step 2: Interview with the HR
- Step 3: Interview with the Hiring Manager
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