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Technical Support with Portuguese and French
hace 2 semanas
Our client is a leading independent technology and services provider that helps transform the way organizations manage their technology infrastructure.
Languages:
- Native level of Portuguese
- Full professional level of French
- Full professional level of English
- €20,000 to 22,000 Per Year
- Information technology
- Contract
Main Responsibilities:
- Have a daily followup with the users
- Providing the best IT service to our clients to facilitate their work
- Recording calls using their ticketing system
- Contacting other departments to offer effective solutions to the clients
- Developing customer satisfaction goals
- Coordinating and communicating with your team and other departments
Core Skills/experience:
- 1 year of experience in Customer Care, or similar roles
- Based in Barcelona or close to
- Strong motivation and skills in the IT field
- You are honest and committed to your work
- Creative in your solutions, and resilient to difficulties
- Proactive, empathetic, and wellorganized in handling workloads
- Great communication, positive attitude, and interpersonal skills
What's on offer:
- Hybrid working model
- Health insurance and ticket restaurant
- Bonuses
- Rotation shifts
- Free online language classes (GER, FRE, SPA & ENG)
- Multicultural environment with real growth opportunities
Our recruitment process:
- Step 1: Interview with our Recruiter to get to know you better
- Step 2: Interview with the HR
- Step 3: Interview with the Hiring Manager
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