Technicien(Ne) Support Clients
hace 2 semanas
**Technicien(ne) Support Clients (H/F) francophone**
Oscar est une plateforme de location de voitures bilatérale avec des locations indépendantes d'un côté et des consommateurs finaux de l'autre. Notre objectif est de rendre la location de voitures abordable et accessible à tout le monde, partout.
Nous sommes fiers d'offrir un service exceptionnel, un marketing créatif et un site web intuitif, tant pour les agences de location que pour les clients. Ce parcours nous a déjà permis d'obtenir le prix du "Meilleur nouveau commerce électronique" décerné par la chambre de commerce danoise pour les années 2021 et 2022.
Afin de renforcer notre soutien et nos communications avec nos clients et nos partenaires, nous recherchons un(e) assistant(e) de service à la clientèle belge pour soutenir l'équipe dans notre bureau de Malaga.
Vous souhaitez travailler avec une équipe formidable dans une entreprise en pleine expansion ?
**VOS RESPONSABILITÉS**
- Traiter les demandes des clients par le biais d'appels, de chats et de mails
- Communication active avec les partenaires d'Oscar et assistance
- Assurer la stricte confidentialité des informations des clients conformément à la politique de sécurité de la société.
- Interaction avec l'équipe technique et l'équipe produit pour résoudre des problèmes rencontrés par les clients.
- Possibilité d'effectuer d'autres tâches telles que les ventes, le marketing, les tâches ad hoc, etc.
**VOTRE PROFIL**
- Français natif
- Anglais avancé
- Très bonne maîtrise de l'outil informatique (Google suite requise)
- Ouvert(e) d'esprit et doté(e) d'une forte capacité relationnelle
- Capacité à acquérir des connaissances techniques sur nos produits
- Motivé(e), orienté(e) vers les résultats et bon(ne) esprit d'équipe (interculturel)
- Capacité à travailler dans un environnement en pleine croissance avec une équipe internationale.
**IL SERAIT UN PLUS QUE VOUS AYEZ AUSSI**
- Compétences linguistiques en néerlandais
- Expérience préalable dans le domaine du service à la clientèle
CE QUE VOUS POUVEZ ATTENDRE DE NOUS
- Un environnement de travail très dynamique et excitant, avec une hiérarchie réduite et une très bonne atmosphère de travail.
- Une organisation transparente où votre voix et vos idées seront réellement prises en compte.
- Des collègues attentifs et motivés.
- Votre carrière et votre développement sont importants pour nous.
- Nous disposons de lieux de travail modernes et équipés.
- Nous offrons des snacks, du café et des boissons à volonté.
- ... et bien plus encore Nous introduisons constamment des avantages pour nos employés.
**DOCUMENTS À FOURNIR**
- CV
Type d'emploi : Temps plein
Lieu du poste : En présentiel
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