Ecommerce Strategic Account Manager

hace 2 semanas

Mallorca Illes Balears provincia, España Hotelbeds A tiempo completo

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:
Purpose of the role
- This role is responsible for excelling in the account management of key strategic clients, within the eCommerce portfolio - TripAdvisor, US white-labels & Spanish white-labels
- This role is responsible for proactively developing and supercharging growth opportunities with existing clients
- This role is responsible for the tenacious conversion of a compelling pipeline of client prospects

Accountabilities
- Owns, develops & delivers fact based, stretching and commercially compelling strategic plans to supercharge client delight and profitable growth
- Rigorously evaluates the market and client prospects, to develop and convert a pipeline of new, large customers to TravelStack
- Develop productive, intimate relationships with clients, to cement TravelStack as critical to their commercial success
- Seamlessly champion & represent the client within Hotelbeds, partnering with key departments
- A zealous approach to account integrity and optimisation to supercharge sales

**Skills**:

- Sales and client growth optimisation
- Pipeline development and conversion
- B2B2C travel domain knowledge & network
- BI and commercial literacy
- Product management understanding
- API, cache and technical appreciation
- Excellent data analysis
- Excellent in problem solving and negotiation
- Ability to liaise, influence and drive development plans at the most senior level with clients
- Strong, effective and persuasive communicator
- Highly motivated self-starter

Experience
- 5+ years experience leading key eCommerce accounts
- 5+ years B2B2C travel experience
- 3+ years experience in the bedbank, travel technology and API connectivity environment

**Qualifications**:

- Educated to a degree standard, or demonstrable accredited sales experience with a focus on:

- Sales and marketing
- Strategic partnerships
- Digital technology
- Product management
- eCommerce

Key Challenges
- The evolution of TravelStack to an Enterprise solution - this is fundamental to the client offering
- Developing effective distribution rules for eCommerce in a B2B environment

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.- Have the opportunity to build strong and lasting business relationships and friendships from around the world.- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

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