Helpdesk Support Technician Junior

hace 3 semanas


Madrid, España lastminute.com A tiempo completo

Company Description

**Job Description**:
We're looking for a Helpdesk Support Technician to join our End User Services team. This role will be based in our Madrid office but it is possible to work remotely one week out of every 3
In this role, you'll have the opportunity to develop your skills and take ownership of this site. We aren't just looking for someone to respond to tickets, but someone who wants to improve what we do and make sure everything is functioning effectively.
The role is a standalone role, supported by a team based throughout Europe but primarily in Switzerland and Spain, however we're a very friendly bunch so you'll feel part of the family in no time at all.

**Key Responsibilities**
- PC & Laptop configuration (both Windows and Mac OS).
- Administering Active Directory (AD) & GSuite for Business.
- Investigating & fault finding hardware and software issues.
- Liaising with 3rd party providers to support hardware issues.
- Asset management.
- Software installation.
- Support call center users with IP phone.

**Qualifications**:
**Essential**
- Strong understanding of software development lifecycle and IT infrastructures
- Previous experience of the 1st and 2nd line support
- Experience with PC's and Laptops hardware maintenance
- Mac Support Experience
- Previous experience supporting onsite and offsite users
- Previous experience supporting Printers and other peripherals
- Experience of using IT ticketing software
- Supporting our Employees in Munich and Berlin
- Fluency in English
- Travel to periodically to our office in Berlin

**Desirable**
- Active Directory
- Google for Work Administration
- Supporting Wi-Fi networks
- Linux operating system knowledge

**Abilities/qualities**
- Proactive team player
- Reliable
- Self-motivated, tenacious problem solver



  • Madrid, España lastminute.com A tiempo completo

    Company Description Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers’ travel experience. Experts in brightening up online travel, we help our customers find and do "whatever makes them pink". We continuously invest in talented people who ensure our offering is closer to the needs of...


  • Madrid, España Akkodis A tiempo completo

    **Job description**: From AKKODIS, a leading global technology services multinational, we are looking for you! If you are interested in a STABLE project in an INTERNATIONAL environment, this is YOUR OPPORTUNITY! We are selecting profiles Helpdesk Support Technician level 1, to provide telephone and ticket support in FRENCH AND / OR ENGLISH who can speak...


  • Madrid, España AKKA TECHNOLOGIES A tiempo completo

    From AKKODIS, a leading global technology services multinational, we are looking for you! If you are interested in a STABLE project in an INTERNATIONAL environment, this is YOUR OPPORTUNITY! We are selecting profiles Helpdesk Support Technician level 1, to provide telephone and ticket support in FRENCH AND / OR ENGLISH who can speak Spanish to work in...

  • Junior Support Technician

    hace 2 semanas


    Madrid, Madrid, España Skydance A tiempo completo

    The Junior Support Technician is responsible for maintaining and managing tickets/incidences and customer requests.ResponsibilitiesManages Windows 10 and Rocky Linux (users, permissions, policies, local storage, Install apps, etc.).Performs the installation, support and maintenance of the servers, computer systems and wireless and local area...

  • Junior Support Technician

    hace 2 semanas


    Madrid, España Skydance A tiempo completo

    The Junior Support Technician is responsible for maintaining and managing tickets/incidences and customer requests. Responsibilities Manages Windows 10 and Rocky Linux (users, permissions, policies, local storage, Install apps, etc.). Performs the installation, support and maintenance of the servers, computer systems and wireless and local area...


  • Madrid, España Skydance A tiempo completo

    Skydance offers a dynamic, inclusive, and ever-evolving culture where innovative ideas are welcomed, and growth fostered. The partnership between unique creativity and technological advancements are demonstrated within each pillar of the company. At the heart of it all is a commitment to boldly entertaining and relevant storytelling.While all Animation...


  • Madrid, España Page Personnel España A tiempo completo

    Excelente actitud de servicio - Excelentes habilidades telefónicas y de comunicación. - Conocimientos básicos de instalación y configuración de hardware de PC. - Exposición a Windows 10 y Office 10 y 365. Oportunidad laboral IT sector Legal|Empresa con proyectos internacionales y nacionales - Conocimientos básicos en Windows Server 2012. - MS...


  • Madrid, España Csa Associats A tiempo completo

    Buscamos un/una IT Helpdesk/Workplace Technician para incorporar en el equipo de Workplace de uno de nuestros clientes ubicado en el centro de Madrid.Serás encargado/a de identificar, registrar e intentar resolver incidencias o peticiones de un cliente internacional siguiendo los protocolos definidos.También te encargarás de la configuración y...


  • Madrid, Madrid, España Skydance A tiempo completo

    Skydance offers a dynamic, inclusive, and ever-evolving culture where innovative ideas are welcomed, and growth fostered.The partnership between unique creativity and technological advancements are demonstrated within each pillar of the company.At the heart of it all is a commitment to boldly entertaining and relevant storytelling.While all Animation studios...


  • Madrid, España Skydance A tiempo completo

    Skydance offers a dynamic, inclusive, and ever-evolving culture where innovative ideas are welcomed, and growth fostered. The partnership between unique creativity and technological advancements are demonstrated within each pillar of the company. At the heart of it all is a commitment to boldly entertaining and relevant storytelling. While all...

  • Helpdesk / IT Support

    hace 3 días


    Madrid, España Page Personnel A tiempo completo

    Empresa final|Acompañamiento para formarte en últimas tecnologíasNuestro cliente es una firma reconocida en la industria de manufactura con un tamaño de unos 200 empleados. Tienen sede en Madrid, en la zona sur, y están buscando ampliar su equipo de tecnología con un/a nuevo/a miembro dedicado/a al puesto de Helpdesk.Proporcionar soporte técnico y...

  • IT Helpdesk Analyst

    hace 4 semanas


    Madrid, España Saint Louis University, Madrid Campus A tiempo completo

    IT Helpdesk Analyst (English required) en presencial. The Madrid Campus of Saint Louis University is seeking applicants for a full-time position of IT Helpdesk Analyst to provide 1st line IT support to Faculty Staff and Students as part of the IT Operations Team. **Responsibilities**: Focal point of contact for Faculty Staff and Students seeking technical...

  • It Helpdesk Support

    hace 4 semanas


    Madrid, España Manning Global Ag A tiempo completo

    Job Description Our client, a leading global IT consultancy company, is recruiting for IT Helpdesk Support to join their business inSpain.Responsibilities: Providing full desktop support on client's side Desktop software installation, debugging and configurationMobile phone software installation, configuration, debugging and troubleshootingReinstall...


  • Madrid, España Combined Insurance A tiempo completo

    Are you are interested in progressing your career within one of the largest commercial insurers in the world? If you are fluent in English and German with experience working in customer service, administration or an insurance support role then we would love to hear from you! We have an excellent opportunity for a multinational insurance support technician...


  • Madrid, España FST A tiempo completo

    We are looking for 6 **N1 Desktop Support technician**, specializing in desktop support for 6 full-time position in Madrid, Spain. **Skills Required**: - High knowledge of Windows 10 and Windows 11 operating systems. - High knowledge of office automation. - Knowledge at an advanced user level of MS Teams. - People skills - due to the delicacy of the user...


  • Madrid, España Frontiers Media S.A. A tiempo completo

    .Who we areAt Frontiers we are on a mission to make all science open, enabling the research community to develop the solutions we need to live healthy lives on a healthy planet.Frontiers is the 3rd most-cited and 6th largest research publisher. Powered by custom-built technology, artificial intelligence, and rigorous quality standards, our research articles...


  • Madrid, Madrid, España Adecco A tiempo completo

    ¿Tienes estudios en informática y buscas seguir aprendiendo y consolidando tu perfil? tienes conocimientos en Linux? Desde el Grupo Adecco, estamos seleccionado para empresa informática ubicada en la zona de Majadahonda, 4 Helpdesk para proyecto temporalLas principales funciones:Soporte de incidenciasEjecución de scriptAtención a clienteSe ofrece:Puesto...


  • Madrid, España Frontiers Media S.A. A tiempo completo

    Who we are At Frontiers we are on a mission to make all science open, enabling the research community to develop the solutions we need to live healthy lives on a healthy planet. Frontiers is the 3rd most-cited and 6th largest research publisher. Powered by custom-built technology, artificial intelligence, and rigorous quality standards, our...

  • Junior IT

    hace 1 mes


    Madrid, España Gi Group Spain A tiempo completo

    Actualmente estamos presentes en más de 40 países gracias a nuestra presencia directa o mediante partners en Europa, Asia, América y África. Con un equipo de más de 2.900 profesionales alrededor del mundo, nuestro modelo global ofrece soluciones y experiência específica en un amplio rango de sectores, a través de nuestras divisiones especializadas a...


  • Madrid, España Novasyte A tiempo completo

    Join us on our exciting journey! We are looking for a Technical Support Analyst German speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope...