Helpdesk Support Technician
hace 4 semanas
**Job description**:
From AKKODIS, a leading global technology services multinational, we are looking for you
If you are interested in a STABLE project in an INTERNATIONAL environment, this is YOUR OPPORTUNITY
We are selecting profiles Helpdesk Support Technician level 1, to provide telephone and ticket support in FRENCH AND / OR ENGLISH who can speak Spanish to work in Madrid, for the banking sector.
**Profile**:
**REQUIREMENTS**:
- At least 1 year of experience as IT Help Desk.
- Essential to have a high level of ENGLISH AND/OR FRENCH and a good command of Spanish.
- We value the experience you can bring in:
- Windows
- Active Directory
- Telephone and ticket support (serviceNow)
- MS Office (including Access)
- Ws Networks (LAN, WAN)
- VoIP telephony
- Remote control
**WHAT DO WE OFFER?**
- Office hours from Monday to Friday. Two timetables:
- Monday to Friday from 08:00 to 17:00
- Monday to Friday from 9:00 to 18:00
- ** 80% REMOTE (1 office day)**:
- Highly qualified human team that gives you support and constant monitoring in your day to day.
- Technologically attractive projects.
- Flexible remuneration system: medical insurance, restaurant vouchers.
- Training: language training, specific training.
**Reference number**:
2023-26267
**Category**:
Operations — Consulting
**Business industry**:
Bank / Finance / Insurance
**Minimum level of education required**:
Certified technician
**Minimum level of experience required**:
1 to 3 years
**Contractual hours**:
Full time
**Languages**:
Spanish
French
English
**Location**:
Madrid, Comunidad de Madrid, Spain
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