Operations Agent

hace 6 meses


Palma de Mallorca, España TUI Group A tiempo completo

Palma, Spain-
- 124812-
- Onsite-
- Fixed term-
- Full Time-
- 39We are seeking digital experienced and helpful individuals like you to join our diverse team of
**Operations Agents** in
**Mallorca**.
- You are responsible for communicating booking updates with our key excursion & transfer suppliers and destination teams to ensure a smooth Service Delivery operation.
- If you have got the
**right to work in Spain** and speak English, keep on reading
- You can find all necessary documents here.

ABOUT OUR OFFER
- A job at TUI offers more than your basic salary which already starts at 18.500 € gross per year.
- 22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)
- Discounts and multiple offers with TUI Club De Benefits.
- Option to obtain a discounted private health insurance.
- We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
- Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
- We offer seasonal or permanent contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.

ABOUT YOU
- Great organisational skills and ability to work in a fast-paced environment.
- Experience in the leisure and tourism industry - ideally in a booking admin position is desirable.
- Able to work in a flexible manner (including different shifts Monday-Sunday)
- You can solve problems independently and embrace our digital culture, plus you easily adapt to a variety of changes in ways of working and quickly learn new skills.
- Collaborative approach, a real team player
- Excellent communication skills, both verbal and written in English and Spanish is required for this role. Other European languages would be advantageous.

ABOUT THE JOB
- Managing and communicating all bookings, last minute bookings and amendments, communicating to the destination team and suppliers guaranteeing services as smoothly as possible while optimising costs and load factor.
- Solving daily operational incidents relating to excursions and/or transfers to guarantee that our Service Level Agreements are met.
- Ensure all reservations are managed in detail and suppliers receive them on time.
- Guide contracting.
- Ability to think quickly to replan, accordingly to vehicle/guide availability.
- Excellent communication skills necessary in (insert language requirements) to deliver information to the service delivery team and suppliers.
- We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.
**#TUIDestinationJobs #TUIJobs #LetsTUIit



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