Port Operations Agent
hace 6 meses
ABOUT THE JOB
Act as a primary liaison between Cruise Line, port authorities and other stakeholders to ensure the smooth and efficient handling and processing of vessel operations for their port of calls. Ensuring to meet operational demands carrying out accordingly to protocols and policies set forth. Coordinate vessel arrival/departures and berthing arrangements with port authority, terminal operators, security, government entities and maritime service providers. Attend, monitor and respond to email requests within a timely manner from various regional email accounts. Facilitate vessel entry/clearance procedures, including customs, immigration, health formalities to ensure compliance with regulatory requirements. Utilize the different systems for all vessel entry/departure requirements. Work in close collaboration with suppliers to ensure we deliver safe, healthy, and sustainable service. Solve day-to-day issues and propose improvements to workflow to Manager, to enhance productivity and efficiency in port operations. Monitor vessel movements, port, and weather conditions to anticipate operational challenges and minimize disruptions and effectively communicate to all parties involved. Compile and submit appropriate updates throughout the day for vessel operator and Cruise Line’s corporate managers; complete appropriate sail reports as required by each line. Complete each respective sailing documents required for invoicing/billing within acceptable time frame and ensure all back up documentation has been in saved appropriately. Actively participate in conference calls with vessels and/or cruise lines when needed. Forward any vessel/ship packages/mail, medical luggage or lost and found items/ mail as requested by line at the end of the day and notify relevant parties of tracking info and costs. Provide lost luggage assistance. Coordinate/provide appropriate medical assistance & provide follow up/updates for any medical disembarked crew or guest to respective persons/departments for each cruise line.ABOUT YOU
Excellent communication skills in English and Spanish language, both written and oral. Current residency in Mallorca Good academic background. Maritime studies are desirable. Preferred previous experience as a Port Agent. Problem solving and analytical skills. Good office administration and organizational skills with a keen eye for attention to detail. Knowledge of Microsoft Office programs. Orientation to results and customer service; decisive problem solving. Business travel availability, if required by ManagerABOUT OUR OFFER
Competitive salary and benefits as standard
Career progression opportunities in more than 50 countries worldwide
Develop yourself as part of a friendly, richly diverse and virtual international team
Exceptional approach to your learning – access to free learning platforms & language lessons
-
Port Operations Agent Mallorca
hace 6 meses
Palma de Mallorca, España TUI A tiempo completoJoin our global TUI Musement team within our specialist business brand Intercruises as a Port Operations Agent where you will be the main point of contact with the vessel’s Principal, the ship’s Master, officers, and crew and is responsible for assuring that all agency requirements associated with the vessel’s port of call are managed satisfactorily....
-
Port Operations Agent Mallorca
hace 6 meses
Palma de Mallorca, España TUI Group A tiempo completoPalma, Spain- - 124173- - Onsite- - Permanent- - Full Time- - 40Join our global TUI Musement team within our specialist business brand Intercruises as a Port Operations Agent where you will be the main point of contact with the vessel’s Principal, the ship’s Master, officers, and crew and is responsible for assuring that all agency requirements...
-
Port Operations Agent Mallorca
hace 7 meses
Palma de Mallorca, España TUI A tiempo completoJoin our global TUI Musement Port Operations team in Palma de Mallorca as a Port Operations Agent and provide a high level of service for your internal and external customers. Intercruises Shoreside & Port Services is a specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be assisting...
-
Port Operations Agent Mallorca
hace 6 meses
Palma de Mallorca, España TUI Group A tiempo completoPalma, Spain- - 127967- - Hybrid- - Permanent- - Full Time- - 40Join our team as a Port Operations Agent where you are expected to independently oversee agency vessel operations for the port call. Attending to all the operations and administrative duties, including, but not limited to - arranging pilots, line handlers and stevedores, coordinating ship...
-
Port Operations Agent Mallorca
hace 2 semanas
Palma de Mallorca, España TUI Group A tiempo completoPalma de Mallorca, ESP Hybrid Permanent Full Time 40 130935 Join our team as a Port Operations Agent where you are expected to independently oversee agency vessel operations for the port call. Attending to all the operations and administrative duties, including, but not limited to - arranging pilots, line handlers and stevedores, coordinating ship clearance...
-
Port Operations Executive Mallorca
hace 4 meses
Palma de Mallorca, España TUI Group A tiempo completoPalma, Spain- - 128931- - Hybrid- - Permanent- - Full Time- - 40Join our team as a Port Operations Executive where you are expected to independently oversee agency vessel operations for the port call. Attending to all the operations and administrative duties, including, but not limited to - arranging pilots, line handlers and stevedores, coordinating ship...
-
Port Operations Billing Agent North America
hace 1 mes
Palma de Mallorca, España TUI Group A tiempo completoPalma de Mallorca, ESP Remote Permanent Full Time 40 130516 Join our team as a Port Operations Billing Agent where you are expected to reconcile suppliers’ statements, organize documentation, generate invoices and provide administrative support to the Billing Manager. Based in Spain (remote), you will ensure an excellent service for our cruise line...
-
Port Delivery Admin Agent
hace 6 meses
Palma de Mallorca, España TUI Group A tiempo completoPalma, Spain- - 125148- - Onsite- - Fixed term- - Full Time- - 39Join our Operations & Delivery team as a **Port Delivery Admin Agent** in ** Palma de Mallorca** where you will be the main point of contact for the team members, collaborating departments and suppliers for operations. - You will work as a team responsible for the administrative tasks of the...
-
Port Delivery Admin Agent
hace 7 meses
Palma de Mallorca, España TUI Group A tiempo completoJoin our Operations & Delivery team as a **Port Delivery Admin Agent** in** Palma de Mallorca** where you will be the main point of contact for the team members, collaborating departments and suppliers for operations. You will work as a team responsible for the administrative tasks of the operation, ensuring a high standard and quality service to achieve...
-
Port Operations Office Admin Mallorca
hace 2 semanas
Palma de Mallorca, España TUI Group A tiempo completoPalma de Mallorca, ESP Hybrid Permanent Full Time 40 130933 Join our team as a Port Operations Office Admin where you will be supporting the operations team on administrative duties. Based on Mallorca, you will ensure an excellent service and timely fulfillment of the requested duties. **ABOUT THE JOB** - Support Management preparing rates and forecasts...
-
Palma, España Kone A tiempo completoTechnicien Secteur de la Maintenance Portes Automatiques H/F Nous recherchons un Technicien Secteur de la Maintenance Portes Automatiques H/F pour la Direction Pau - Poste basé à Asnières-sur-Seine. Rattaché(e) au Superviseur Service, vous accompagnez les Techniciens de Maintenance de votre secteur en leur apportant votre expertise pour résoudre...
-
Yacht Operation Agent
hace 6 meses
Palma de Mallorca, España Vortx A tiempo completoThe role of a Yacht Operations Agent entails coordinating and supervising diverse facets of yacht operations to ensure seamless satisfaction for both crew and guests. Responsibilities include managing clearance activities to ensure compliance with maritime regulations, overseeing logistics, scheduling maintenance and repairs, managing guest services, and...
-
Operations Agent
hace 6 meses
Palma de Mallorca, España TUI Group A tiempo completoPalma, Spain- - 124812- - Onsite- - Fixed term- - Full Time- - 39We are seeking digital experienced and helpful individuals like you to join our diverse team of **Operations Agents** in **Mallorca**. - You are responsible for communicating booking updates with our key excursion & transfer suppliers and destination teams to ensure a smooth Service Delivery...
-
Supplier Connectivity Agent
hace 4 meses
Palma de Mallorca, España MTS Globe A tiempo completoFor our **Supplier Integration department** in Palma, we are seeking a Supplier Connectivity Agent to support the Supplier Integration Team to successfully grow and ensure it operates with maximum efficiency. In this role, the Supplier Connectivity Agent will act as a bridge between the different stakeholders - our different destination offices, suppliers,...
-
Supplier Connectivity Agent
hace 4 meses
Palma, España MTS Globe A tiempo completoMTS Globe MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 65 destination offices in 19 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northern Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast. Since its foundation in 1967, MTS Globe has built up a strong market...
-
Passenger Service Agent
hace 6 meses
Palma de Mallorca, España Jet2.com and Jet2holidays A tiempo completoPermanent Intermittent - 20 Hours **Salary** - Competitive **Country** - SPAIN **What you will be doing...** - **If you are ‘happy to help’ **and **passionate about delivering fantastic customer service**, this could be the role for you. - **What Can We Offer You?** We offer our valued Ground Operations colleagues a range of benefits including: -...
-
Akquisiteur (M/w/d
hace 6 meses
Palma de Mallorca, España Homes & Holiday AG A tiempo completoSeit über 15 Jahren zählt Porta Mallorquina zu den renommiertesten Adressen für Immobilienkauf und Langzeitmiete auf Mallorca. Mit bis zu **100.000 Besuchen** im Monat zählt unsere mehrsprachige Website porta-mallorquina.de zu den beliebtesten Immobilienseiten im Internet. Unsere Kaufklientel kommt vorwiegend aus dem deutschsprachigen Raum, sowie aus dem...
-
Agent technico-commercial
hace 2 semanas
Palma, España Chausson Matériaux A tiempo completoEt si vous rejoigniez la première entreprise indépendante de distribution de matériaux de construction en France ? Chausson Matériaux, c'est une aventure familiale qui a démarré en 1921. Nous voulons vous accompagner, vous former, et vous proposer de réelles opportunités de carrière. Par ailleurs, nous nous engageons en faveur de l'emploi des...
-
General Ledger Agent
hace 2 meses
Palma de Mallorca, España TUI Group A tiempo completoPalma de Mallorca, ESP Hybrid Full Time 130081 40 Joining the Record to Report Team as a R2R GL Agent you will execute GL activities within the TUI Global Business Services unit (TGBS) to provide a high level of service and support to the internal and external customers. This role will be published until 31st october 2024. **ABOUT OUR OFFER** - **...
-
Agent technico-commercial AMEX
hace 1 mes
Palma, España Chausson Matériaux A tiempo completoEt si vous rejoigniez la première entreprise indépendante de distribution de matériaux de construction en France ? Chausson Matériaux, c'est une aventure familiale qui a démarré en 1921. Nous voulons vous accompagner, vous former, et vous proposer de réelles opportunités de carrière. Par ailleurs nous nous engageons en faveur de l'emploi des...
