Customer Excellence- Intern
hace 2 meses
At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.
**Do you dare to make an impact?**
**YOUR ROLE**:
- Whole OtC (Order To Cash) process with the customer from order capture, order to invoice processing and complaints management requests and issues.
- Customer interactions (Internal/ External) CSL performance: coordination with both Customers & Sales to reach excellence in ontime & in-full deliveries
- Order Processing, Orders Management
- Support Finance Team in Cash collection & overdue invoice chasing / disputes if required
- Claims Management (Customer interaction and ad-hoc analysis during inbound call)
- Amazon account management
- SAP management to follow-up orders
**YOUR SKILLS**:
- Business Administration or Economics student
- Digital skills
- Accuracy with figures and analytical skills
- Good communication skills.
- Fluent level of English
- Teamwork player
- Possibility/Motivation to do an internship agreement
- Good attitude and proactiveness
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.
**JOB ID**: 23047499
**Contract & Job type**: Full Time, Limited Term
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