Field Service Engineer Ces

hace 4 semanas

Barcelona, España Coperion A tiempo completo

Technology that is at the forefront of mechanical and plant engineering. Industries, products, and tasks that could not be more diverse. And a team that outgrows itself because it works closely together. It is this special mix that makes a job at Coperion unique. And which opens the opportunity to progress at any time. Shape the future with us.

Coperion - Together. Further. Develop.

At our site in Barcelona, we are looking for a new member of staff.

Field Service Engineer CES

Tasks
- Onsite service management of mid to large size Projects in Spain and in EMEA
- Planning, preparing, and performing service calls
- Commissioning new equipment, repairs, and troubleshooting at customer sites within the entire territory
- Provide Learning lessons to engineering and sales, sharing on site experience
- Conduct Technical Trainings for our customers
- Manage individual travel and expense based on Coperion K-Tron guidelines
- Telephone Support during office hours
- 24H Hot-Line
- Problem solving skills
- Proactively selling SCK products. Offers, Follow-Up
- Support Spare Part and Sales in Spain and the EMEA
- Other Tasks according to the agreement
- Ensure the success from the SCK business
- Further tasks as defined by Supervisor
- Travel in a daily basis from days to weeks within Spain and EMEA (occasionally worldwide), including on weekends and during non-standard office-hours

Responsibility
- Monitoring critical Projects Intervention. Get in close Contact with the Engineers and the Customer. Coaching Function.
- Monitoring the Field Service Business, doing Adjustments and Improvements
- Adjusting and modifying Coperion K-Tron equipment as required to meet the customer's process needs
- Support our service database scheduling and dispatching software called Innosoft
- Keep in contact with all Coperion K-Tron Offices
- Additional responsibilities as defined/assigned by supervisor
- Handling and coordinating warranty claims and deficiency notes
- Reporting and collecting information during and after Projects to avoid repeating failures

**Benefits**:
Work-Life-Balance
- Generous allocation of vacation days
- Flexible working hours
- Hybrid working model with home office option.

More than just a salary
- TBD according to the Spanish regulations

Development
- Participation in language courses to ensure integration and communication in our multicultural environment.
- Individual personnel development programs, including external training courses.
- Comprehensive onboarding program

Team & company culture
- Team building activities
- An inclusive, supportive and international corporate culture, with a head office in Switzerland
- An exciting and varied area of responsibility in a fast-growing and innovative company with Coperion as the global market leader in many industries

Who we are:
Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is a Operating Company of Hillenbrand.

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