Field Service Engineer Ces

hace 2 semanas

Barcelona, Barcelona, España Coperion A tiempo completo
Technology that is at the forefront of mechanical and plant engineering. Industries, products, and tasks that could not be more diverse. And a team that outgrows itself because it works closely together. It is this special mix that makes a job at Coperion unique. And which opens the opportunity to progress at any time. Shape the future with us.

Coperion - Together. Further. Develop.

At our site in Barcelona, we are looking for a new member of staff.

Field Service Engineer CES

Tasks

  • Onsite service management of mid to large size Projects in Spain and in EMEA
  • Planning, preparing, and performing service calls
  • Commissioning new equipment, repairs, and troubleshooting at customer sites within the entire territory
  • Provide Learning lessons to engineering and sales, sharing on site experience
  • Conduct Technical Trainings for our customers
  • Manage individual travel and expense based on Coperion K-Tron guidelines
  • Telephone Support during office hours
  • 24H Hot-Line
  • Problem solving skills
  • Proactively selling SCK products. Offers, Follow-Up
  • Support Spare Part and Sales in Spain and the EMEA
  • Other Tasks according to the agreement
  • Ensure the success from the SCK business
  • Further tasks as defined by Supervisor
  • Travel in a daily basis from days to weeks within Spain and EMEA (occasionally worldwide), including on weekends and during nonstandard officehours
Responsibility

  • Monitoring critical Projects Intervention. Get in close Contact with the Engineers and the Customer. Coaching Function.
  • Monitoring the Field Service Business, doing Adjustments and Improvements
  • Adjusting and modifying Coperion K-Tron equipment as required to meet the customer's process needs
  • Support our service database scheduling and dispatching software called Innosoft
  • Keep in contact with all Coperion K-Tron Offices
  • Additional responsibilities as defined/assigned by supervisor
  • Handling and coordinating warranty claims and deficiency notes
  • Reporting and collecting information during and after Projects to avoid repeating failures

Benefits:

Work-Life-Balance

  • Generous allocation of vacation days
  • Flexible working hours
  • Hybrid working model with home office option.
More than just a salary

  • TBD according to the Spanish regulations
Development

  • Participation in language courses to ensure integration and communication in our multicultural environment.
  • Individual personnel development programs, including external training courses.
  • Comprehensive onboarding program
Team & company culture

  • Team building activities
  • An inclusive, supportive and international corporate culture, with a head office in Switzerland
  • An exciting and varied area of responsibility in a fastgrowing and innovative company with Coperion as the global market leader in many industries

Who we are:


Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market.

Customers benefit from Coperion's divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems.

Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers.

Coperion is a Operating Company of Hillenbrand.

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