Account Strategist, Growth Emea

hace 2 meses

Barcelona, España Criteo A tiempo completo

**Who we are**

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 2,700 Criteos collaborates to develop an open and inclusive environment. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We work together to achieve our goals, push boundaries, and share successes. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising.

As Account Strategist, you will have a key role in accelerating the revenue growth of self-service clients by advising on the most appropriate strategy for their business and developing a strategic partnership with Criteo.

**What you’ll do**:

- Support clients in setting up the best strategy by leveraging the usage of Criteo Commerce Growth platform.
- Identify upselling & cross selling opportunities within a large portfolio of our long tail of clients, pitch strategies and help clients get the best ROAS (Return on Ad Spend) by using a consultative approach
- Strategically assess clients’ needs and support in their resolutions by using a platform-first approach. Partner with the Customer Care Specialist team for a better customer experience
- Internally escalate any issues or concerns discovered or raised by clients
- Ensure a quarterly increase in Criteo solutions rate penetration within your portfolio, together with a constant level of client satisfaction towards Criteo as partner.
- Consistently deliver against target, while offering excellent experience to clients. Measure, track, and report on the performance of your strategies and improve performance through constant innovation and optimization
- Be part of a multinational Team where collaboration, communication and teamwork are key

**Who You Are**
- Business proficient in **English and French,** both spoken and written
- knowledge and experience in display, performance marketing and full-funnel strategy initiatives
- A proven track record of analytical, problem-solving, and decision-making skills
- You are comfortable in calling and video-calling clients and pitching strategic solutions via phone. You understand the customer journey and how to influence it.
- Exceptional organization skills and ability to multi-task across various responsibilities, stakeholders, and topics; exceptional attention to detail
- An ability to receive and provide actionable feedback
- A love for working collaboratively across multiple teams
- Ability to learn quickly and thrive in a fast-paced environment. Self-driven, comfortable working and navigating ambiguous challenges autonomously
- Enjoys thinking outside the box, and loves driving results for clients and has desire for more information
- Open-minded, flexible, positive; constantly curious about how things work and persistent desire to make things work better

At Criteo, we believe the future is wide open when it includes everyone. We are committed to creating an environment where all Criteos feel a sense of belonging. We nourish our diversity by listening to all cultures within Criteo - and there are many. We are proud to be a global team and conscious that it takes people with different perspectives, thoughts and cultures to succeed. We want you to come as you are so we can succeed together.

Criteo collects your personal data for the purposes of managing Criteo's recruitment related activities. Consequently, Criteo may use your personal data in relation to the evaluation and selection of applicants. Your information will be accessible to the different Criteo entities across the world. By clicking the "Apply" button you expressly give your consent.

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