Housekeeping Manager

hace 4 semanas

Barcelona, España SLS A tiempo completo

**Company Description**:
We are looking for an experienced **Housekeeping Manager** to join the pre-opening team at **SLS Barcelona**. Under the guidance of the Director of Rooms, the **Housekeeping Manager** is responsible for strategizing, developing, and directing the overall operation of the housekeeping department. Additionally, ensuring that the highest degree of quality is maintained at all times.
**Job Description** What you'll do...**
- Ensure all departmental service standards and sequences of service are being upheld.
- Work collaboratively with all housekeeping partners on a day-to-day basis.
- Maintain a close relationship with the Front Office and Engineering Team.
- Ensure guest satisfaction - address guest issues as they arise and provide prompt correspondence if necessary.
- Keep control of daily financial reports, updating profit and loss for each month end.
- Control departmental operating expenses and labor costs, improving departmental revenues when possible. Monitor all labor and payroll costs.
- Keep controls of purchasing system(s).
- Observe, teach and develop team members.
- Responsible for all union communication (if applicable).
- Ensured all grounds are maintained to SLS standard of service and design. Train and develop team to meet standards.
- Manage Capital Expenditure projects directed to housekeeping areas.
- Create new initiatives to improve efficiency of guest standards and operational improvements.
- Establish relationships with other companies in the hospitality industry.

**Qualifications** What we're looking for...**
- Minimum of five (5) years of housekeeping experience, preferably in an upscale or lifestyle brand hotel.
- Previous experience with pre-opening of a hotel is a big plus.
- Someone who understands, celebrates and embraces the SLS brand values.
- Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them.
- Ability to work independently and to partner with others to promote an environment of teamwork.
- Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail.
- You combine analytical and methodical thinking with high attention to detail and a solution-focused approach.
- Excellent verbal and written communication skills. Fluent in Spanish and English.
- You make people feel good - your team, guests, and colleagues alike. You make a positive impact.
- You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
- You take ownership of important issues, solve problems, and make effective decisions.
- You learn quickly and adapt to SLS’s unique culture.
- You are humble and open to ideas. We leave our ego at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.

**Additional Information** What's in it for you...**
- The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
- A competitive package and plenty of opportunity for development.
- Excellent discounts across the entire Ennismore family of brands.

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint
- venture with Accor, formed in 2021.

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