Customer Representative

hace 7 meses

Barcelona, España Webhelp A tiempo completo

**Customer Service/Support**

**Location**
- Barcelona, Spain**Language**
- Swedish***

**Description**:
In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services.

Reimagine your career

Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year.

We’re on the lookout for **Swedish-speaking Customer Service Representatives (On-site) **to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At **Concentrix**, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

As a **Customer Service Representative** on our team, you will:

- Solve requests/incidents that require a higher level of technical knowledge
- Support technical enquires and manage incidents of the client’s product, car electrical chargers.
- Progress / close service requests to a satisfactory conclusion on call management system
- Proactively update customers with status and resolution progress
- Monitor / progress all open queries in queue
- Escalate potential service issues to appropriate level
- Ensure contractual SLA is maintained
- Respond to any reasonable task posed by the assigned manager
- Achieve an excellent customer satisfaction level

**Concentrix **is a great match if you:

- Have a proficient or bilingual level of Swedish and advanced level of English
- Possess excellent customer care skills, knowledge and awareness
- Have adequate professional experience
- Are able to implement and manage changes in processes
- Are responsible and possess independent work habit
- Have good communication and team skills, flexibility and stress resistance
- Follow the security rules of the company.

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

- Full time 39 hours/week contract: Monday to Sunday 09:00 - 20:00 (rotative)- Salary 22 000 euros gross/year + up to 2000 euros gross/year in bonus
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes

Reimagine the best version of you

Concentrix is an equal opportunity employer

**RRQ24-002925-1-SWEDEN**

***

**Similar jobs**:
**Customer Service/Support**

**Customer Service Representative**:
Do you have 12 months’ experience working in an international contact centre environment? What if you could make your job fit

**Cape Town, South Africa**

***

**English**

**Customer Service/Support**

**Team Leader**:
If you’ve been working hard to build your career in the service industry and know the ins and outs of

**Durban, South Africa**

***

**English**

**Customer Service/Support**

**Mitarbeiter (m/w/d) für den IT-Support im Medizintechnikbereich - 100% Homeoffice**:
Du suchst einen Job, der zu dir und deinem Leben passt? Dann ist diese Stelle genau das Richtige für dich.In

**Remote, Germany**

***

**German**

**Customer Service/Support**

**Swedish-speaking Technical Customer Support Advisor**:
Open yourself to new career possibilities in Estonia and join our team as a Swedish-speaking Technical Customer Support Advisor

**Remote, Estonia**

***

**English**

**More jobs

  • Customer Representative

    hace 7 meses

    Barcelona, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Barcelona, Spain**Language** - English*** **Description**: - In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems...

  • Customer Service Representative

    hace 7 meses

    Barcelona, España Page Personnel España A tiempo completo

    Garantizar un servicio eficaz para los clientes asignados. - Gestión de solicitudes compra y órdenes de los clientes. - Recibir y procesar consultas y dudas de clientes. ¿Tienes experiência como Customer Service?|¿Te gustaría trabajar en una gran multinacional americana? - Experiência mínima de 2 años en una posición similar. - Conocimiento de...

  • Customer Service Representative

    hace 1 mes

    Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers. As a customer service representative, you are the first point of contact for...

  • Customer Service Representative

    hace 2 meses

    Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...

  • Customer Service Representative

    hace 6 días

    Barcelona, España Ineos Composites A tiempo completo

    INEOS Composites Hispania S.L. Are you interested in joining a winning team? A team whose employees are empowered to make a difference? Our culture is one of honesty, integrity and transparency with an emphasis on safety, health and environmental performance. On our team people are acknowledged for embracing new ideas that help create real value for...

  • Customer Service Representative

    hace 5 días

    Barcelona, España Ineos Composites A tiempo completo

    INEOS Composites Hispania S.L. Are you interested in joining a winning team? A team whose employees are empowered to make a difference? Our culture is one of honesty, integrity and transparency with an emphasis on safety, health and environmental performance. On our team people are acknowledged for embracing new ideas that help create real value for...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    We're seeking a skilled Customer Service Representative to join our team in Tavros, Athens. As a Customer Service Representative, you'll be responsible for delivering exceptional customer experiences through prompt responses to incoming queries and resolving issues efficiently.About the JobThis is an exciting opportunity to combine professional growth with...

  • Customer Service Representative

    hace 1 mes

    Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...

  • Customer Experience Representative

    hace 3 semanas

    Barcelona, Barcelona, España Engineeringuk A tiempo completo

    About the RoleWe are seeking a highly motivated Customer Experience Representative to join our team. As a key member of our Seller Support Associate team, you will be responsible for providing exceptional customer service to our Sellers/Vendors.

  • Customer Representative

    hace 7 meses

    Barcelona, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Barcelona, Spain**Language** - French*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in **Barcelona** and provides service support and resolution of routine problems...

  • Customer Service Representative

    hace 2 meses

    Barcelona, España Van den Bosch A tiempo completo

    Barcelona (ES) - fulltime site.employment_type_full_time - secondary vocational education - We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues), and the external...

  • Customer service representative

    hace 1 mes

    Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...

  • Customer service representative

    hace 2 meses

    Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers. As a customer service representative, you are the first point of contact for...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, España Au00 Agilent Technologies Australia Pty Ltd A tiempo completo

    .Customer Service Representative page is loaded Customer Service Representative Apply locations Spain-Barcelona time type Full time posted on Posted 3 Days Ago job requisition id 4030251 Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, España Au00 Agilent Technologies Australia Pty Ltd A tiempo completo

    .Customer Service Representative page is loadedCustomer Service Representative Apply locations Spain-Barcelona time type Full time posted on Posted 3 Days Ago job requisition id 4030251Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with...

  • Customer Service Representative

    hace 3 semanas

    Barcelona, Barcelona, España Cpm International A tiempo completo

    Job OverviewCPC International, a global leader in customer service solutions, is seeking an exceptional Customer Service Representative to join our team. As a key member of our EMEA operations, you will play a crucial role in delivering world-class support to our international clients.

  • Dutch Customer Service

    hace 4 meses

    Barcelona, España Customer Labs A tiempo completo

    Reference: WEBAAbout BarcelonaBarcelona is home to many great artists and painters, so you will always have plenty of art to discover.The city's most famous cultural masterpiece is Gaudi's work, the great cathedral "Sagrada Familia," which is one of the unique styles of modern architecture.If you are not too fond of art and culture, you can spend the day on...

  • French Customer Service

    hace 5 meses

    Barcelona, España Customer Labs A tiempo completo

    About BarcelonaBarcelona is home to many great artists and painters, making it a vibrant city for art lovers. The city's most famous cultural masterpiece is Gaudi's "Sagrada Familia," a unique example of modern architecture.If art and culture aren't your preference, you can enjoy one of Barcelona's sandy beaches, just a short walk from the city center, and...

  • French Customer Service

    hace 5 meses

    Barcelona, España Customer Labs A tiempo completo

    About Barcelona Barcelona is home to many great artists and painters, making it a vibrant city for art lovers. The city's most famous cultural masterpiece is Gaudi's "Sagrada Familia," a unique example of modern architecture.If art and culture aren't your preference, you can enjoy one of Barcelona's sandy beaches, just a short walk from the city center, and...

  • Customer Service Representative ..

    hace 3 meses

    Barcelona, España AMSpace Recruitment Consultancy A tiempo completo

    **Job Title**: Customer Service Representative (German-speaking) **Location**: Hybrid (Project: Bose, based in Barcelona) **Contract Type**: Indefinite, Full-time **Shift Details**: Monday to Friday, 9:00 AM - 6:00 PM **Salary**: €18,776 annually + €1,920 in benefits **Overview**: Join our esteemed project, supporting a leading brand in audio...