Field Service Engineer

hace 7 días

Madrid, España Signify A tiempo completo

We are Signify, formerly Philips Lighting.

We’re the world leader in lighting for professionals, consumers and for the Internet of Things. Our passion for sustainability makes us one of the top 10 greenest companies in the world.

See #SignifyLife through the eyes of our employees

Working as a **field service engineer** at Signify is dynamic. You‘ll be part of the costumer satisfaction team. We’re greater together through peer learning in our globally diverse team, with different backgrounds and nationalities.

We’re looking for a **field service engineer** who’ll be responsible for market professional services.

**What you’ll do**:

- Ensures timely and correct execution of service obligations in accordance with the contracts.
- Analyses & solve complaints. Keeps customers informed
- Keeps complaint data base up to date
- Drives feedback loops towards Systems & Service Centers/BG.
- Fulfills documentations for service related issues and resolutions.
- Monitors (remotely) systems at customer locations and act on deviations.
- Support projects

**What you’ll need**:
**What you’ll get in return**:

- Competitive salary depending on experience
- Extensive set of tools to drive your career, such as a personalized learning platform, free training and coaching
- Opportunity to buy Signify products with discount

**What we promise**:
We’re committed to the continuous development of our employees, using our learning to shape the future of light and create a sustainable future.

Join the undisputed leader in the lighting industry and be part of our diverse global team. **#WeAreSignify #SignifyLife**

Please be informed that unless our vacancy explicitly references a third party recruitment agency, Signify does not engage with third-party agencies. Applications should be made directly to our career site.

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