Repair Center Technician
hace 2 semanas
**Job Overview**:
- Post Date
- August 24, 2023
- Number
- WEBWW-2023-000054
- Job Function
- Technical Service & Support
- Location
- Barcelona, Spain
- Country
- Spain
**About the Position**:
**Job Summary**
Under direction of the Service Specialist Manager, develops tasks relative technical
repair, calibration, operation, and maintenance of Werfen lnstrument systems.
**Key Accountabilities**
- Perform technical repairs on all assigned systems. This includes updates, upgrades, preventive maintenance and product enhancements.
- Perform technical refurbishment of equipment modules
- Programme, execute and report on service calls
- Prepare quotations for customers
- Use and control of tools, diagnostic instruments and communications equipment required for the use and control.
- Assertive and clear communication with customers and colleagues
- Ensure that the documentation of its platform is updated and available to the FSE
- Promote and facilitate compliance with the core values of Werfen:
- Integrity: Respect for people, honesty and humility.
- Leadership & Management: Innovation and teamwork.
- Delivering Results: Quality&Excellence and Customer Focus.
- Other duties as assigned by the Service Specialist Manager and the Service Director.
**Networking/Key relationships**
- Other roles within service: Service Specialist Manager, Service Area Manager,
Service Director, Helpline, Field Service Engineer, Supply Chain.
**Skills & Capabilities**:
- Problem analysis and problem solving
- Organizational skills and customer service orientation
- Adaptability and ability to work under pressure
- Strong communication skills
- Adaptability
- Responsibility
- To build a team
**Travel requirements**:
- N/A
**Acknowledgement**:
- Education: Higher vocational education or bachelor's degree relative to electrical/ electronical engineering
- Experience: Experience in a technical department
**Additional Skills/Knowledge**:
- Have a good predisposition and enthusiasm on creating highly collaborative working relationship and team building
- Must be adaptable and flexible to work assignments & situations
- English: B2
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