Customer Service- Barcelona-
hace 5 meses
Customer Service
- Barcelona
- (h/m), se encargará de:
- Tramitación de pedidos de todas las áreas comerciales.
- Gestión de los avisos de devolución.
- Actualización de los cambios de tarifas de los productos y precios especiales de clientes.
- Atender y resolver las incidencia o reclamaciones que se produzca en cualquier punto de la cadena de suministro (desde la tramitación del pedido hasta que se realiza la entrega final y se factura). Interactuando con los actores que intervienen en la cadena de valor (operadores logísticos, transportistas y departamentos internos de la empresa).
- Realizar registro en SAP para su posterior seguimiento y asegurar su resolución, siguiendo los procedimientos definidos para cada caso.
- Identificar necesidades de los clientes para lograr su satisfacción y transmitir las mejoras que los clientes trasladan a los departamentos pertinentes, para mejorar la experiência del cliente.
Empresa multinacional del sector farmaceutico localizada en Barcelona. |Contrato indefinido. Horario: 8.30 a 17.30h
Customer Service
- Barcelona
- (h/m), requiere de:
- Dotes de comunicación.
- Experiência previa con SAP
- Experiência previa en tareas similares.
Empresa multinacional del sector farmacéutico localizada en Barcelona.
Oportunidades de carrera y desarrollo profesional.
Estamos buscando a un/a Customer Service
- Barcelona
- (h/m), que reportara directamente al responsable del departamento.
- Horario: 8.30 a 17.30h
- Imprescindible experiência con SAP.
- Gestión de pedidos.
Customer Service
- Barcelona
- (h/m)
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