Service Readiness, Senior Associate
hace 4 meses
**Local Service Transition Consultant (LSTC)** (3S)
The Role of the Local Service Transition Consultant is the oversight of local/regional scale transitions to Operations in collaboration with the Global Service Transition consultant and other project stakeholders. This position ensures that projects are completed within defined scope, quality, time and budget. The Service Transition consultant is the main representative supporting the successful transition of the project from implementation to operations.
**Responsibilities**:
- Lead local workshops: ensure clients understand in scope of services as per global contract, service delivery model and systems landscape
- Help client understand the implementation methodology: what are we implementing, when and how (PIM/PIX, phases and deliverables).
- Onboard BAU operational team in the project
- Prepare Payroll Calendar and Trusted Source List
- Provide needed accesses to client and Operations team members
- Implement Local Service delivery tools (case management tool, call centre, SLA reporting tool, etc).
- Coordinate and lead client and BAU Operations trainings to ensure readiness for go live
- Coordinate and lead testing phases to ensure all in scope systems are working and integrated as expected and configured according to the specifications agreed in the contract.
- Direct and plan the work, objectives, and resource models for transition to Operations activities
- Identify and communicate project risks.
- Identify and communicate risks
- Monitor delivery of the transition within agreed scope, quality, time and budget
- Prepare hypercare period
- Main goal: successful transition from Project to BAU services for client and Operations teams.
**Experience and skills**
- Working experience in HR and Payroll services delivery/operations.
- Payroll experience
- Experience in coordination between different stakeholders within an organization.
- Strong communication skills, with previous customer-facing / liaison experience.
- Good English, Spanish skills written and verbal (additional language is a plus)
- Highly organized with the ability to oversee large and multiple projects.
- Good PC Literacy - Word, Excel, Project and PowerPoint.
- The role will involve local country and international travel and time away from home.
- Experience in working closely with operational teams
- Ability to manage process/service workshops with multiple customer contacts
- Service testing experience - System Integration Test, Scenario Based Test, Service Rehearsal and Parallel Runs
- Handling of knowledge transfer and service transitions
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
**DISCLAIMER**:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
.
-
Service Readiness, Senior Associate
hace 2 semanas
Granada, España Alight A tiempo completo.Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital.After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (Divested Group).By...
-
Service Readiness, Senior Associate
hace 4 meses
Granada, España Alight A tiempo completo**Alight** Service Readiness (SR) provides Payroll Services to our clients. During project implementation phase Data Migration plays an important role setting up these services. The **Data Migration **Support** **is responsible to execute Data Migration for a payroll country, monitored by the Data Migration Lead. The support role provides DM templates,...
-
Service Readiness, Senior Associate
hace 2 semanas
Granada, España Alight A tiempo completoYour candidacy is currently being considered for a requisition for an Alight Inc group company.As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital.After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (Divested Group).By...
-
Service Readiness, Senior Associate
hace 2 meses
Granada, España Alight A tiempo completoYour candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital.After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (Divested Group).By...
-
Service Readiness, Senior Associate
hace 3 meses
Granada, España Alight A tiempo completoYour candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (‘Divested...
-
Granada, Granada, España Alight A tiempo completoYour application is currently under review for a position within an Alight Inc group company. As previously mentioned, Alight is in the process of divesting its Payroll & Professional Services business to HIG Capital. Once the transaction is finalized, this role will be associated with the new Payroll & Professional Services entity owned by HIG Capital...
-
Granada, Granada, España Alight A tiempo completoWe are currently evaluating your application for a position within an Alight Inc group company. As you may know, Alight has expressed its intention to divest its Payroll & Professional Services division to HIG Capital. Once the transaction is finalized, this role will be integrated into the new Payroll & Professional Services entity owned by HIG Capital...
-
Granada, Granada, España Alight A tiempo completoWe are currently considering your application for a position within an Alight Inc group company. As you may know, Alight has announced plans to divest its Payroll & Professional Services division to HIG Capital. Following the completion of this transaction, this role will be associated with the new Payroll & Professional Services entity owned by HIG Capital...
-
Granada, Granada, España Alight A tiempo completoYour application is currently under review for a position within an Alight Inc group company. As previously communicated, Alight is in the process of divesting its Payroll & Professional Services division to HIG Capital. Upon completion of this transaction, this role will be integrated into the new Payroll & Professional Services entity owned by HIG Capital...
-
Granada, Granada, España Alight A tiempo completoWe are currently evaluating candidates for a position within an Alight Inc group company. Alight has announced its intention to divest its Payroll & Professional Services division to HIG Capital. Following the completion of this transaction, this role will be associated with the new Payroll & Professional Services entity owned by HIG Capital ('Divested...
-
Yf-630 Service Readiness, Senior Associate
hace 2 meses
Granada, España Alight A tiempo completo.Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital.After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (Divested Group).By...
-
Senior Payroll Associate
hace 3 semanas
Granada, Granada, España Alight Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Senior Payroll Associate to join our team at Alight Solutions. As a Senior Payroll Associate, you will play a critical role in ensuring the accurate and timely processing of payroll for our clients.Key ResponsibilitiesIndependently process payroll end-to-end, ensuring compliance with agreed...
-
Senior Payroll Associate
hace 3 semanas
Granada, Granada, España Alight Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Senior Payroll Associate to join our team at Alight Solutions. As a Senior Payroll Associate, you will play a critical role in ensuring the accurate and timely processing of payroll for our clients.Key ResponsibilitiesIndependently process payroll end-to-end, ensuring compliance with agreed...
-
Senior Associate
hace 3 meses
Granada, España Alight A tiempo completoI. GENERAL INFORMATION Role Profile Job Level 2 - Senior Associate - Operations Reporting To Job Level 3 - Service Manager - Operations Direct Reports None II. ROLE DESCRIPTION Overall objective of the Role To contribute and support the team responsible for the execution of payroll activities and/or data management/customer services activities, ensuring that...
-
Comer Service, Senior Associate
hace 3 semanas
Granada, Granada, España Alight A tiempo completoAbout AlightAt Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.Key Responsibilities:Independently process payroll end-to-end to ensure timely delivery and...
-
Comer Service, Senior Associate
hace 3 semanas
Granada, Granada, España Alight A tiempo completoAbout AlightAt Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.Key Responsibilities:Independently process payroll end-to-end to ensure timely delivery and...
-
Senior Payroll Associate
hace 2 semanas
Granada, Granada, España Alight A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Payroll Associate to join our team at Alight. As a key member of our Operations Business Unit, you will be responsible for delivering HR & payroll outsourcing (HRO) and technical maintenance services to clients in line with the Statement of Services and agreed service levels.Main ResponsibilitiesProcess...
-
Senior Payroll Associate
hace 2 semanas
Granada, Granada, España Alight A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Payroll Associate to join our team at Alight. As a key member of our Operations Business Unit, you will be responsible for delivering HR & payroll outsourcing (HRO) and technical maintenance services to clients in line with the Statement of Services and agreed service levels.Main ResponsibilitiesProcess...
-
Senior Payroll Associate
hace 2 semanas
Granada, Granada, España Alight A tiempo completoAbout AlightAt Alight, we're dedicated to empowering our clients to make informed decisions about their workforce. Our team of experts is passionate about delivering exceptional service and support to help our clients achieve their goals.Job SummaryWe're seeking a highly skilled Senior Payroll Associate to join our team. As a key member of our Operations...
-
Senior Payroll Associate
hace 2 semanas
Granada, Granada, España Alight A tiempo completoAbout AlightAt Alight, we're dedicated to empowering our clients to make informed decisions about their workforce. Our team of experts is passionate about delivering exceptional service and support to help our clients achieve their goals.Job SummaryWe're seeking a highly skilled Senior Payroll Associate to join our team. As a key member of our Operations...
