Customer Service German Market
hace 4 semanas
Our customer is a leading aviation loyalty program committed to providing exceptional travel experiences. As part of our growing team in Barcelona, we are seeking a dedicated Customer Service Representative to support our German-speaking members.
Tasks
**Responsibilities**:
Assist customers in navigating our program, resolving issues, and answering queries.
Communicate effectively in German and English to cater to our diverse member base.
Ensure accurate understanding of customer needs and deliver clear, concise information.
**Membership Assistance**:
Guide customers through enrollment processes and membership account management.
Resolve issues related to mileage credits, rewards, and program benefits.
**Problem Resolution**:
Investigate and troubleshoot reported problems, providing timely and effective solutions.
Collaborate with internal teams to address complex issues and ensure customer satisfaction.
Provide feedback on common issues and suggest improvements to enhance customer experience.
Stay informed about updates of our program and related policies.
**Requirements**:
**Requirements**:
Fluent in German and English (both written and spoken).
Proven experience in customer service or a similar role.
Strong communication and interpersonal skills.
Ability to handle challenging situations with patience and empathy.
Permit to work in Spain (NIE)
Familiarity with loyalty programs or the aviation industry is a plus.
**Benefits**:
**Benefits**:
Competitive salary and performance-based bonuses.
Opportunities for career growth within a dynamic and international team.
Permanent contract with one month trial period.
Offices in 22(at) with a great open space to work.
From Monday to Friday from 8.00hs to 14.00hs and from 12.00hs to 20.00hs and on weekends from 9.00hs to 17.30hs (2 weekends off a month).
Training starts february 5th and lasts 4 weeks where we teach how to use Amadeus tool.
Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación
-
Customer Service German Market
hace 1 semana
Barcelona, España Catenon A tiempo completo**FUNCTIONS**: This position Customer Service German Market is responsible to executing Order to Delivery Process that will support to sales department and it is the first contact for our customer for services level performance. Customer services must follow daily the operational KPI’s to analyze inefficiencies to allow us to put in place actions to solve...
-
Customer Service German Market
hace 2 semanas
Barcelona, Barcelona, España ADM Value A tiempo completoOur customer is a leading aviation loyalty program committed to providing exceptional travel experiences. As part of our growing team in Barcelona, we are seeking a dedicated Customer Service Representative to support our German-speaking members.TasksResponsibilities:Assist customers in navigating our program, resolving issues, and answering...
-
Customer Service Agent for German Market
hace 4 semanas
Barcelona, España ADM Value A tiempo completoWe are a leading multinational company with more than 20 years of experience in the field of customer management through Contact Center operations. We have 16 call centers in France, Spain, Morocco, Madagascar, Senegal and Mauritius. Tareas We are looking for the best GERMAN CUSTOMER SERVICE AGENT to join the ADM Value Barcelona team. In your position,...
-
Customer Service Agent for German Market
hace 4 semanas
Barcelona, España CornerJob A tiempo completo**Detalles de la oferta**: **Tipo de jornada** - Completa**Tipo de contrato** - Indefinido**Años de experiência** - 1**Salario** - No especificado**Vacantes** - 2**Modo de trabajo** - Presencial**Descripción y responsabilidades**: **Requisitos**: Previous experience in customer service Native German Be optimistic, decisive, empathetic and communicative
-
Customer Service German Market for Air France
hace 1 semana
Barcelona, España ADM Value A tiempo completoTareas We are looking for the best GERMAN CUSTOMER CARE AGENT to join the ADM Value Barcelona team. We are a leading multinational company with over 20 years experience in the customer management sector through Contact Centre operations. We have 16 call centres in France, Spain, Morocco, Madagascar, Senegal and Mauritius. From your position, you will help...
-
Customer Service Support Agents
hace 4 semanas
Barcelona, España City Job Offers A tiempo completo**Interested in new technologies? Customer Service Job in Barcelona (German speakers)** Are you looking for new challenges? Do you need a change? If you have a passion for technology, this is your chance to work for the leaders in this industry #wearehiring We offer you an exciting position with great work environment and career opportunities in sunny...
-
Customer Service with German
hace 3 semanas
Barcelona, España ADM Value A tiempo completoTareas At ADM Value we are recruiting a Customer Service Agent for one of our prestigious clients, a platform for buying and selling second-hand luxury goods. **Your mission**: Help to achieve the production and quality targets in terms of customer service and provide all possible support. Help to improve our customers' experience day by day. **We...
-
Customer Service Agent for German Market
hace 4 semanas
Barcelona, España ADM Value Barcelona A tiempo completoWe are looking for the best **GERMAN CUSTOMER SERVICE AGENT** to join the ADM Value Barcelona team. We are a leading multinational company with more than 20 years of experience in the field of customer management through Contact Center operations. We have 16 call centers in France, Spain, Morocco, Madagascar, Senegal and Mauritius. In your position, you...
-
Customer Service German Market for Air France
hace 2 semanas
Barcelona, Barcelona, España ADM Value A tiempo completoTareasWe are looking for the best GERMAN CUSTOMER CARE AGENT to join the ADM Value Barcelona team.We are a leading multinational company with over 20 years experience in the customer management sector through Contact Centre operations. We have 16 call centres in France, Spain, Morocco, Madagascar, Senegal and Mauritius.From your position, you will help us to...
-
Dyson Customer Service Agent
hace 4 semanas
Barcelona, España CPM International A tiempo completo**Our Client** **Dyson **is a globally recognised, premium household name. They’re market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners. We’re looking for **Customer Service Agents** who are fluent in the **German language** and have good level of...
-
Dyson Customer Service Agent
hace 4 semanas
Barcelona, España CPM International A tiempo completoDyson is a globally recognised, premium household name. They’re market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners. We’re looking for Customer Service Agents who are fluent in the German language and have good level of English, are excited by...
-
Customer Representative
hace 3 días
Barcelona, España Webhelp A tiempo completo**Advisor** **Location** - Barcelona, Spain**Language** - German*** **Description**: **Customer Representative - German Market for Fashion Industry** **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for** Customer...
-
Customer Sales German Market
hace 2 meses
Barcelona, España KGR A tiempo completoWe are recruiting for an international company a Customer Specialist for the German market. **Missions**: - Showcase extraordinary communicational skills such as listening, empathy and can personalize every customer conversation - Guide customers with their questions and ensure they are offered the right solution leaving a big smile on their face -...
-
Customer Representative
hace 2 semanas
Barcelona, España Webhelp A tiempo completo**Advisor** **Location** - Barcelona, Spain**Language** - German*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for a **Customer Representative - German Market **to join our exciting projects, with...
-
Customer Support German Market
hace 4 semanas
Barcelona, España KGR A tiempo completoWe are recruiting for an international company a Customer Representative for the **German **market in Barcelona. **Missions**: - Ensure personal knowledge of the portfolio is maintained - Track on stock availability - Cross language backup if needed - Answer and deal with customer queries - Solve status queries. **Profile**: - **Fluent in German and...
-
Customer Service German Market for Air France
hace 1 semana
Barcelona, España CornerJob A tiempo completo**Detalles de la oferta**: **Tipo de jornada** - Completa**Tipo de contrato** - Indefinido**Años de experiência** - 1**Salario** - No especificado**Vacantes** - 4**Modo de trabajo** - Presencial**Descripción y responsabilidades**: **Requisitos**: Previous customer service experience Native German with an advanced level of English Be optimistic, decisive,...
-
Customer Service Agent
hace 1 mes
Barcelona, España Jr Spain A tiempo completocol-wideJob Description:Do you have strong communication skills (native German), and would you like to work in an international environment, assisting German-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny Barcelona!As a Customer Service Agent, your responsibilities include:-...
-
Customer Service with Fluent German
hace 6 días
Barcelona, España Page Personnel España A tiempo completoCustomer Service with Fluent German & English will be responsible for: - Processing incoming customer requests and orders. - Checking the orders against the customer and purchase order agreements. - Responding to customer product inquiries and issues in a timely manner. - Liaising with the logistics department to prepare and arrange the execution of the...
-
Customer Service Agent for German Market
hace 2 semanas
Barcelona, Barcelona, España CornerJob A tiempo completoDetalles de la oferta:Tipo de jornada CompletaTipo de contrato IndefinidoAños de experiência 1Salario No especificadoVacantes 2Modo de trabajo PresencialDescripción y responsabilidades:Requisitos:Previous experience in customer service Native German Be optimistic, decisive, empathetic and communicative
-
Customer Service Executive
hace 2 semanas
Barcelona, España Degusta Box A tiempo completo**ABOUT US** Based in Barcelona, we bring food and beverage brands closer to consumers in France, Germany, the UK, Italy and Spain through innovative In-home Sampling, Market Research and Social Media campaigns. Our mission? To bring Surprise and Joy to as many homes as possible! We believe that a combination of a fun product and great people is what makes...
