Dyson Customer Service Agent

hace 4 semanas

Barcelona, España CPM International A tiempo completo

Dyson is a globally recognised, premium household name. They’re market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners.

We’re looking for Customer Service Agents who are fluent in the German language and have good level of English, are excited by innovation and thrive on challenges to join our vibrant Dyson customer care team and to interact with owners of some of the most innovative and stylish Dyson products in the world.

**We Care**: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.
**We´re Curious**: Proactive approach to problem-solving and a “can do” attitude.
**We Achieve Together**: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.

Tasks

What you’ll be doing?
- As you work, you will be using leading-edge diagnostic tools and Excel to help guide clients in solving issues with their machines.
- In more extenuating circumstances you may agree and arrange a technician visit or to send additional/spare parts directly to the clients.
- You´ll be on the lookout for opportunities to talk with clients about new and exciting products that are regularly launched into the market as well as existing products (cross-selling and up-selling).
- You’ll be a Dyson Ambassador by educating customers on Dyson Technology, demonstrating a full understanding of Dyson’s products and brand values.

**Requirements**:
What skills & experience you’ll bring to us?
- Have a fluent level of written & spoken German.
- Have a good level of English to communicate with our international team.
- Be eligible to work in Spain.
- Have good computer skills and experience with MS Office.
- Solution-oriented to provide the correct and best outcome for the customer.
- Well-organised and able to prioritise the workload with the ability to work under pressure.

**Benefits**:

- Starting date: March 18th, 2024.
- Contract: Fixed-Term 2-Months.
- Salary: 25.000€ gross per year.
- Working hours: Full Time (39 hours per week) - rotating schedule Monday - Sunday between 8 am and 8 pm, 5 days/week (rotative weekends, two weekends off per month guaranteed).
- Work Model: Hybrid working model (x3 days per month).
- Fully Paid Training that optimally prepares you for your job - 3 weeks duration (office-based).
- 24 days holidays per year on a full-time basis.
- Employee Assistance Program - Free, confidential, and impartial guidance and support.
- Option to sign-up for Discounted Private Health Insurance.
- Referral Program: Refer a Friend and get a Referral bonus.
- Access to specialised LinkedIn training courses.
- Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation.
- Best-in-class people engagement activities and programs.
- Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment.
- Location: Barcelona, Spain

Who Are We

CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.

CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.

\#WeCare #WeAreCurious #WeAchieveTogether

  • Dyson Customer Service Agent

    hace 2 semanas

    Barcelona, Barcelona, España CPM International A tiempo completo

    Dyson is a globally recognised, premium household name. They're market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners.We're looking for Customer Service Agents who are fluent in the German language and have good level of English, are excited by innovation and...

  • Dyson Customer Service Agent

    hace 2 días

    Barcelona, Barcelona, España CPM International A tiempo completo

    Our Client Dyson is a globally recognised, premium household name. They're market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners. We're looking for Customer Service Agents who are fluent in the Dutch language and have good level of English, are excited by...

  • Dyson Customer Service Agent

    hace 2 semanas

    Barcelona, Barcelona, España CPM A tiempo completo

    Description:Our ClientDyson is a globally recognised, premium household name. They're market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners.We're looking for Customer Service Agents who are fluent in the Swedish language and have good level of English, are...

  • Dyson Customer Service Agent

    hace 2 semanas

    Barcelona, Barcelona, España CPM International A tiempo completo

    Our ClientDyson is a globally recognised, premium household name. They're market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners.We're looking for Customer Service Agents who are fluent in the German language and have good level of English, are excited by...

  • Dyson Customer Service Agent

    hace 2 semanas

    Barcelona, España CPM International A tiempo completo

    Dyson is a globally recognised, premium household name. They’re market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners. We’re looking for Customer Service Agents who are fluent in the Dutch language and have good level of English, are excited by innovation...

  • Dyson Customer Service Agent

    hace 13 horas

    Barcelona, España Cpm International A tiempo completo

    Our Client Dyson is a globally recognised, premium household name.They're market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners.We're looking for Customer Service Agents who are fluent in the Dutch language and have good level of English, are excited by...

  • Dyson Customer Service Agent

    hace 3 semanas

    Barcelona, España CPM A tiempo completo

    **Description**: **Our Client** **Dyson **is a globally recognised, premium household name. They’re market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners. We’re looking for **Customer Service Agents** who are fluent in the **Swedish language** and have...

  • Dyson Customer Service Agent

    hace 3 semanas

    Barcelona, España CPM International A tiempo completo

    **Our Client** **Dyson **is a globally recognised, premium household name. They’re market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners. We’re looking for **Customer Service Agents** who are fluent in the **Swedish language** and have good level of...

  • Dyson Customer Service Agent

    hace 4 semanas

    Barcelona, España CPM International A tiempo completo

    **Our Client** **Dyson **is a globally recognised, premium household name. They’re market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners. We’re looking for **Customer Service Agents** who are fluent in the **German language** and have good level of...

  • Dyson Customer Service Agent

    hace 13 horas

    Barcelona, España Cpm International A tiempo completo

    Our Client Dyson is a globally recognised, premium household name.They're market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners.We're looking for Customer Service Agents who are fluent in the Dutch language and have good level of English, are excited by...

  • Dyson Customer Service Agent

    hace 2 días

    Barcelona, España CPM International A tiempo completo

    Our Client Dyson is a globally recognised, premium household name. They’re market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners. We’re looking for Customer Service Agents who are fluent in the Dutch language and have good level of English, are excited...

  • Dyson Customer Service Agent

    hace 13 horas

    Barcelona, España Cpm A tiempo completo

    Our ClientDyson is a globally recognised, premium household name.They're market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners.We're looking for Customer Service Agents who are fluent in the Dutch language and have good level of English, are excited by...

  • Dyson Customer Service Agent

    hace 1 día

    Barcelona, España CPM A tiempo completo

    Our ClientDyson is a globally recognised, premium household name. They’re market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners.We’re looking for Customer Service Agents who are fluent in the Dutch language and have good level of English, are excited by...

  • Dyson Customer Service Agent

    hace 2 días

    Barcelona, España CPM International A tiempo completo

    Our Client Dyson is a globally recognised, premium household name. They’re market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners. We’re looking for Customer Service Agents who are fluent in the Dutch language and have good level of English, are excited...

  • Dyson Customer Service Agent

    hace 1 día

    Barcelona, España CPM International A tiempo completo

    Our Client Dyson is a globally recognised, premium household name. They’re market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners. We’re looking for Customer Service Agents who are fluent in the Dutch language and have good level of English, are excited...

  • Mostly Remote Customer Service Agent for The French

    hace 3 semanas

    Barcelona, España CPM International A tiempo completo

    Dyson is a globally recognised, premium household name. They’re market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners. We’re looking for Customer Service Agents who are fluent in the French language and have good level of English, are excited by...

  • Mostly Remote Customer Service Agent for The French

    hace 2 semanas

    Barcelona, Barcelona, España CPM International A tiempo completo

    Dyson is a globally recognised, premium household name. They're market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners.We're looking for Customer Service Agents who are fluent in the French language and have good level of English, are excited by innovation and...

  • Dyson B2B Outbound Sales Agent

    hace 2 semanas

    Barcelona, Barcelona, España CPM International A tiempo completo

    Dyson is a globally recognised, premium household name. They're market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners.We're looking for a B2B Outbound Sales Agent who will cover the DACH Market. You will be part of a Team comprising of regional Business...

  • Dyson B2B Outbound Sales Agent

    hace 2 semanas

    Barcelona, Barcelona, España CPM International A tiempo completo

    Dyson is a globally recognised, premium household name. They're market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners.We're looking for a B2B Outbound Sales Agent who will cover the UK & Irish markets. You will be part of a Team comprising of regional Business...

  • Customer Service Agent

    hace 1 semana

    Barcelona, España Snaphunt A tiempo completo

    The Offer Opportunity within a company with a solid track record of performance A role that offers a breadth of learning opportunities Opportunity to make a positive impact The Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer...