![Teleperformance Spain](https://media.trabajo.org/img/noimg.jpg)
Fashion Customer Service Representative
hace 1 semana
Are you interested in Fashion?
Would you like to help customers to make the right choices ?
Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work, AENOR and Top Employer), is looking fora Fashion Customer Service Representative with French.
**Responsibilities**
- Receive incoming telephone calls from new and existing customers
- Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
- Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales
**Requirements**:
Key Competencies
- Data accuracy
- Attention to detail
- Ability to gain immediate credibility and trust
- Exceptional communication skills
- PC and system literate
- Confident and enthusiastic.
- The ability to work well as part of a team as well as independently
- Native/advanced French speaker and intermediate/advanced level of English or Spanish
- First class written, verbal and interpersonal skills
- Numerate and articulate
- Well organised, reliable and thorough
**Benefits**:
- Full-time position (39hs/week), from Monday to Friday, from 09.00 to 18.00
- Salary: 16.732€ gross/year
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
- Individual career paths to grow within the project
- We are one of the world's largest provider of contact center services
- Engage in an excellent work environment and team building activities.
- Dynamic and international environment
Type d'emploi : Temps plein
Lieu du poste : En présentiel
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