Fashion Customer Service Representative

hace 1 semana


Barcelona, Barcelona, España Teleperformance A tiempo completo

Remote Barcelona, Catalonia, Spain DS CS Full time JapaneseDescriptionTeleperformance Spain is looking for Customer Service Representatives, eager to work for a leading Fashion Brand headquartered in Barcelona.

ResponsibilitiesReceive incoming telephone calls from new and existing customersManage customers' orders, changes and returns of products and / or services according to ensure timely and accurate product and service deliveryProvide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase salesRequirementsKey CompetenciesData accuracyAttention to detailAbility to gain immediate credibility and trustExceptional communication skillsPC and system literateCandidate ProfileConfident and enthusiastic.

Ability to work well as part of a team as well as independentlyNative level of JapaneseFluency in English or SpanishFirst class written, verbal and interpersonal skillsNumerate and articulateWell organised, reliable and thoroughWork permit requiredBenefitsWhat we offer38.5 hours / week and night-shift schedule : from 1 : 00 to 9 : 00, from Monday to FridaySalary : 18.071,30€ gross / year + night-shift bonusRemote work from SpainIndividual career paths to grow within the projectWe are one of the world's largest provider of contact center servicesEngage in an excellent work environment and team building activities.

Dynamic and international environment#J-18808-Ljbffr

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