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Customer Service Sales Representative
hace 1 semana
Spanish-speaking Customer Service Sales Representative (On-site)Join Concentrix + Webhelp for a memorable experienceWork with energetic people and innovative technologies
Job seniority:
entry level
Responsibilities
- Take incoming customer and boutique/shop calls and resolve demands
- Log call details and provide response and resolution within SLA
- Maintain service and product knowledge and expertise
- Ensure contractual SLA is maintained
- Proficient or bilingual in Spanish
- Advanced in English
- Minimum 1-year relevant experience in fashion retail or retail
- Knowledge of sales techniques
- Exceptional customer-facing and customer-care skills
- Working knowledge of IT platforms, equipment, and applications
- Full time 39 hours/week temporary contract
- Salary of 17,900 euros gross/year + up to 1,200 euros gross/year in bonus
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Full paid training
- Career development program and specialized courses
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