Customer Service Sales Representative

hace 1 semana


Barcelona, Barcelona, España Webhelp Spain A tiempo completo
Job summary
Spanish-speaking Customer Service Sales Representative (On-site)Join Concentrix + Webhelp for a memorable experienceWork with energetic people and innovative technologies

Job seniority:
entry level

Responsibilities

  • Take incoming customer and boutique/shop calls and resolve demands
  • Log call details and provide response and resolution within SLA
  • Maintain service and product knowledge and expertise
  • Ensure contractual SLA is maintained
Requirements

  • Proficient or bilingual in Spanish
  • Advanced in English
  • Minimum 1-year relevant experience in fashion retail or retail
  • Knowledge of sales techniques
  • Exceptional customer-facing and customer-care skills
  • Working knowledge of IT platforms, equipment, and applications
Benefits

  • Full time 39 hours/week temporary contract
  • Salary of 17,900 euros gross/year + up to 1,200 euros gross/year in bonus
  • Great office location in Barcelona
  • Friends hunting (referral) bonus
  • Full paid training
  • Career development program and specialized courses


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