German Customer Service Agent

hace 3 semanas

Madrid, España Recruit4Work S.L. A tiempo completo

Are you done with the fact that every day is the same? Switch it up and take on a new adventure by starting a new job abroad You can experience a new job in which you can grow on a professional level. But also experience a new country, a new culture, meet new people and learn a new language. Barcelona is the perfect city for this new adventure With its rich culture and diverse population you will be able to experience loads of new things. Sounds like an adventure for you? Check out this position

We're on the lookout for financial services professionals to join the international team at our customer who is assembling a diverse team of investment specialists.

This opportunity is tailored for individuals with a keen interest in pursuing ambitious career paths within one of our esteemed digital banking programs.

In this role, you'll engage with high-profile clients from one of Europe's leading digital banks. Your responsibilities will include offering savings advice and introducing cutting-edge banking products with attractive returns.

Tareas
- Provide customer service for banking-related issues like account opening, password locks, transfers, etc.
- Present and promote banking products.
- Adhere to transparency requirements, service information, and client protection regulations related to investment products.
- Meet quality standards and sales objectives set by the entity.

**Requisitos**:
Education
- Preferred studies in Business Administration, Mathematics, or Law.
- Proficient in MS Office (Excel, Word, PowerPoint, Access).
- Native-level proficiency in German.

Skills and Competencies
- Customer-oriented with empathy and active listening skills.
- Excellent oral and written communication skills.
- Analytical capacity and ability to autonomously acquire new knowledge.
- Commercial acumen and adept at dialogue with clients, companies, or groups.
- Strong problem-solving skills.
- Team player with a proactive and results-oriented attitude.
- Ability to plan, organize, and thrive under pressure.
- Initiative, autonomy, and a positive "I can" attitude.
- Flexibility and adaptability to changing environments and new technologies.

Experience
- Banking experience is valuable (but not mandatory).

Beneficios
- Full-time position (39 hours/week);
- Permanent employment contract;
- Interesting Referral Program;
- Competitive salary;
- Opportunity to work with the world's largest service provider;
- Real prospects for career advancement within the company;
Madrid (Spain)

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