Customer Services Chief

hace 3 semanas


la Pobla de Claramunt Barcelona provincia, España Gi Group A tiempo completo

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**CUSTOMER SERVICES CHIEF (La Pobla de Claramunt, Igualada)**
- Home / Ofertas de trabajo**2023-08-02**:
**Jornada completa**:
**Permanent**:
Desde Gi Group estamos buscando a un/a Coordinador del departamento de SAC (servicio de atención al cliente), para importante empresa de Artes Gráficas ubicada en la Pobla de Claramunt, Igualada.

**Requisitos**:
Diplomado o Titulado Superior en Administración de Empresas/Ciencias Económicas, o similares.

Nível alto en el manejo de las herramientas Office (Excel, Tablas Dinámicas, Power Point, Outlook

Experiência en la coordinación y supervisión del trabajo de otros

Experiência en la gestión y trato con clientes

Experiência en la realización de ofertas bajo pedido de clientes (cada oferta es diferente según el cliente, proyecto etc).

Nível de idiomas: fluido en francés e inglés

FUNCIONES:
Responsable de supervisar los presupuestos y gestionar los plazos de entrega en función de las necesidades de los clientes

Planificar y supervisar el trabajo del departamento

Asegurar el cumplimiento del proceso de facturación en tiempo y forma a los clientes.

Gestionar las incidencias tanto a nível interno, con el departamento de calidad, como a nível externo, con los clientes. Coordinar los pedidos y/o las incidencias con el departamento comercial.

Participar y colaborar en proyectos con otros departamentos (planificación, producción y almacén).

Supervisar el área de atención al cliente y la efectividad del departamento.

Liderar y gestionar el equipo, participando en la selección de los puestos claves, fijación y seguimiento de objetivos anuales, evaluación anual del desempeño, gestión de conflictos y planes de formación.

Velar por la Seguridad y Salud de los trabajadores del Departamento

Contratación Indefinida directamente por empresa

Salario. 30K

Horario partido con entrada flexible por la mañana (entre 07.30h y 09.00h)

**Logistica**:
**Contratación-Compras**:
**47371**:
**La Pobla de Claramunt - Barcelona**:



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