Fx Support Leader
hace 4 semanas
FX Support Leader - SGTO
Country: Spain
**WHAT YOU WILL BE DOING**
**SGTO FX is looking for a FX SUPPORT LEADER based in our MADRID OR LONDON office.**
We need somebody like you to help us in different fronts:
- Management of a team of 20+ members (Support and DevOps profiles ) on different geographies
- Incident management, monitoring, communication and resolution. Reporting to Senior Management / CIO Level
- Automate deploys / rollbacks in production and manage all platforms rollouts
- Handling pressure-filled situations involving millions of £ of trades while remaining cool and collected.
- Monitoring all FX Platform and integrations
- Thinking on your feet to address issues ranging from missing trades to exchange connectivity problems to system outages.
- Proactively preventing future problems by coming up with both tactical and strategic solutions.
- Responsible for IT Platform Compliance and Audit. Definition, implementation and monitoring of KPIs.
- Working closing with e-commerce teams, assisting traders and sales platforms problems.
EXPERIENCE
- 8+ years of experience in Trading Floor Support role for Investment Banking or Head of eFX Support.
- Good experience and knowledge of markets with managing skills with production and support teams
SKILLS & KNOWLEDGE
- Communication skills and positive mind in order to efficiently communicate with business stakeholders in the bank.
- Proven experience supporting internal customers in FX business, as well as the relationship with 3rd parties - FXAll, 360T, Bloomberg, Broadway, Baxter, etc.
- Strong technical networks and infrastructure knowledge, especially on low latency environments and Linux system.
- Degree or higher grade in Mathematics, Computer, Industrial or telecommunication engineering, etc.
- Full proficiency in English
- Fluent in Spanish
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