Operations Agent
hace 2 semanas
Palma, Spain-
- 127081-
- Onsite-
- Fixed term-
- Full Time-
- 40We are seeking digital experienced and helpful individuals like you to join our diverse team of **Operations Agents** in **Mallorca**.
- You will be responsible for communicating booking updates with our key transfer suppliers and destination teams to ensure a smooth Service Delivery operation.
- If you have got the **right to work in Spain** and speak English and Spanish, keep on reading
- You can find all necessary documents here.
ABOUT OUR OFFER
- A job at TUI offers more than your basic salary which already starts at 18.500 € gross per year.
- 22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)
- Discounts and multiple offers with TUI Club De Benefits.
- Option to obtain a discounted private health insurance.
- We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
- Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
- We offer seasonal contracts (fijo discontinuo) starting from March / April till the end of October 2024, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.
ABOUT YOU
- Great organizational skills and ability to work in a fast-paced environment.
- Experience in the leisure and tourism industry - ideally in a booking admin position is desirable.
- Are flexible to work in a TUI Office, Port or Airport and in a in a flexible manner (including different shifts Monday-Sunday)
- Can solve problems independently and embrace our digital culture.
- Easily adapts to a variety of changes to ways of working and quickly learns new skills.
- A collaborative and great team player
- Excellent communication skills, both verbal and written in English and Spanish is required for this role. Other European languages would be advantageous
ABOUT THE JOB
- Coordinating change and replanning during daily operations, for airport and ports and managing last minute bookings and amendments
- You will deliver information to the service delivery team and suppliers guaranteeing on-time services, whilst optimising costs and load factor.
- Ability to think quickly to replan, accordingly to vehicle availability.
- First line of transfer support to the service delivery team
- Solving daily operational incidents relating to TUI Group package services including excursions and/or transfers to guarantee that our Service Level Agreements are met.
- Guarantee that all information of the operation is collected in a timely and efficient manner for invoicing purposes, in accordance with company standards.
- We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.
**#TUIDestinationJobs #TUIJobs #LetsTUIit
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