Sme, Client Services

hace 2 semanas


Barcelona, España Bacardi A tiempo completo

YOUR OPPORTUNITYThe SME, Client Services - Finance Analyst will serve as point of contact between BES operational teams and the local finance organizations in Europe.- This position will ensure the services provided are best in class and completely adhered to the best approach defined. The Client Services team provides first level support to the local finance organization, ensuring the FAS services delight our customers and meet all their needs.- The person in this position will have the opportunity to develop a strong knowledge about all the FAS areas including Cash Accounting, General Ledger, Intercompany, Advertising and Promotion, Costing, and Inventories. This role requires interactions across different functions as a resource to the markets and BES. This role will regularly interact with several organizational levels, ranging from staff to directors (regional and global). As a key enabling position in the service center, a customer service mindset is essential.ABOUT YOUBacardi Enterprise Services (BES) is looking for a high performing individual who is success driven and interested in a position within BES-FAS acting as the point of contact between our organization and the markets. The Client Services position is a highly competitive role structured to strengthen communication, strategy, and issue resolution for stakeholders in the different markets.- The desired individual will gain experience managing internal client relationships between BES and their assigned region/countries. This role provides the support and training required to develop a well-rounded skillset, which can be the foundation for advancing at Bacardi.**Responsibilities**:

- WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE
- Provide support to the Local Finance Organization on issue resolution and perform front line troubleshooting both on going and during month end close. Engage the operation team and follow up with them on the necessary action for resolution.
- Act as the single point of contact between the market and FAS organization, aiming for issue resolution, process improvement and standardization.
- Propose process changes.
- Perform accounting analysis over balance sheet for the markets under scope. Validate trends and swings.
- Drive the necessary analysis and develop market understanding to be able to complete high quality Balance Sheet commentaries and Profit & Loss Statement, whenever requires.
- Provide support to the local market finance organization on account analysis and propose accounting adjustments when needed.
- Be the point of contact for market projects impacting accounting, and for the local audits.
- Provide support to Controller team on accounting queries and communicating any specific situation occurring in the market.
- Perform the GCR forms for the entities under scope.
- Support pension accounting or any other special accounting processed required by Local Finance Organization.
- Keep close communication with FAS operative teams and markets to be able to identify touchpoints and opportunity areas. Also serve as the unique communication channel between both organizations.
- Foster a customer service culture in all interactions with internal customers and markets (stakeholders)
- Ensure accounting procedures conform to GAAP and Bacardi financial policies and procedures and influence markets and organizations to comply with this goal.
- Influence the local finance organizations to comply with policies and procedures, as well as the month end close calendar.
- Develop capability and technical mastery in the team via ongoing training programs.
- Open to receive and provide timely feedback.

Skills and Experience
- SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY- To be successful in this role you will have / be:

- Strong analytical, diagnostic, and problem-solving skills.
- Ability to prioritize tasks, and manage his/her time efficiently
- Strong operations experience in Finance and Accounting, knowledge of FAS related processes.
- University degree in Business/Accounting or related discipline
- Must be fluent in English & Spanish (C1 level).
- Demonstrated Strong analytical, diagnostic, and problem-solving skills.
- Hands-on experience with major ERP platforms including SAP and/or Cognos Controller.
- Proficiency with the MS Office Suite (particularly MS Excel).
- Ability to encourage creative thinking beyond the boundaries of existing company practices and mindsets.
- Detail oriented with the ability to capture information in a clear, concise manner and can adapt information for various audiences
- Proactive individual that can collaborate and build effective relationships across all levels of the organization.
- Demonstrated ability to transfer knowledge to other members of the team.
- Advanced communication skills (as a presenter, leading conference calls, communicating with other members of the organization at different levels).
- The following experiences are preferred:

- Exper



  • Barcelona, España Wtw A tiempo completo

    Equipo nacional especializado en la prestación de servicios a las PYMES.Trabajamos en buscar soluciones exclusivas e integrales a nuestros clientes, con un asesoramiento profesional y personal. Manejamos todos los ramos de seguros patrimoniales, aportando al equipo todos los conocimientos que enriquecen nuestro perfil profesional.Nuestro entorno de trabajo...

  • Gestor/a de Cobros

    hace 1 mes


    Barcelona, España Grupo Crit A tiempo completo

    **Descripción**: Desde el año 2002 ayudamos a nuestros clientes a conseguir sus objetivos en gestión de riesgo y deuda. Colaboramos con clientes de los sectores bancario, consumo, energético, salud, seguros, industrial y servicios. Y en nuestro equipo, valoramos la experiência, la motivación y la habilidad para trabajar bajo presión. Buscamos un...


  • Barcelona, España WTW A tiempo completo

    Equipo nacional especializado en la prestación de servicios a las PYMES. Trabajamos en buscar soluciones exclusivas e integrales a nuestros clientes, con un asesoramiento profesional y personal.  Manejamos todos los ramos de seguros patrimoniales, aportando al equipo todos los conocimientos que enriquecen nuestro perfil profesional. Nuestro entorno de...


  • Barcelona, Barcelona, España Adevinta A tiempo completo

    At Adevinta we are looking for a People Services Hub Learning Administrator who will be reporting directly to the People Services Hub SME Talent Manager.Be aware that this is a hybrid role (2-3 days in the office), therefore you will have to come to our offices based in Barcelona (Poblenou).As the People Services Hub Learning Administrator, you'll help...


  • Barcelona, Barcelona, España WTW A tiempo completo

    Equipo nacional especializado en la prestación de servicios a las PYMES.Trabajamos en buscar soluciones exclusivas e integrales a nuestros clientes, con un asesoramiento profesional y personal.Manejamos todos los ramos de seguros patrimoniales, aportando al equipo todos los conocimientos que enriquecen nuestro perfil profesional.Nuestro entorno de trabajo...


  • Barcelona, España Zurich Insurance Company A tiempo completo

    Our opportunity Your role As a SAP Platform Application SME your main responsibilities will involve Maintain and evolve platforms used for the group closing activities in compliance with installation standards, procedures, and conventions. Leverage your IT Operations and Technical Experience to deliver against SAP Platform Projects, Upgrade...


  • Barcelona, España WTW A tiempo completo

    Equipo nacional especializado en la prestación de servicios a las PYMES. Trabajamos en buscar soluciones exclusivas e integrales a nuestros clientes, con un asesoramiento profesional y personal. Manejamos todos los ramos de seguros patrimoniales, aportando al equipo todos los conocimientos que enriquecen nuestro perfil profesional. Nuestro entorno...


  • Barcelona, Barcelona, España Temporing A tiempo completo

    From Temporing Barcelona we are looking for a CLIENT SERVICES SPECIALIST with high level of English for an important software company located in Barcelona.Responsibilities:Responsible for driving and executing initiatives related to partner enablement and partner effectiveness; this includes delivery of partner onboarding and ongoing training, participation...

  • Client Services Analyst

    hace 2 semanas


    Barcelona, España Dynatrace Software Gmbh A tiempo completo

    As a Client Services Analyst, you'll work with some of the largest sites on the web across major industries (retail, auto, finance, travel, etc.) and help to answer questions about site performance and user engagement, which drives improved customer experience for their customers and improves the client's overall business.Dynatrace's tools generate mountains...


  • Barcelona, España Adevinta A tiempo completo

    At Adevinta we are looking for a People Services Hub Learning Administrator who will be reporting directly to the People Services Hub SME Talent Manager.Be aware that this is a hybrid role (2-3 days in the office), therefore you will have to come to our offices based in Barcelona (Poblenou).As the People Services Hub Learning Administrator, you’ll help...


  • Barcelona, España Inbenta A tiempo completo

    Who we are? Inbenta is a global technology company headquartered in Texas, USA with offices and team members around the world. We develop an Automatic Language Processing (or Natural Language Processing - NLP) engine, which provides answers to human intentions formulated in natural language. Based on our proprietary and patented technology, Inbenta builds a...


  • Barcelona, España Amazon Spain Services, S.L.U. A tiempo completo

    Bachelor's degree or equivalent - Experience in program or project management - Experience in requirement gathering and ability to write clear and detailed requirement document They will possess the ability to complete a high volume of tasks with mínimal guidance or supervision. They will be comfortable in finding solutions to make the best use of the...


  • Barcelona, España Dynatrace A tiempo completo

    **Company Description** We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. As a Client Services Analyst, you’ll work with some...

  • Client Services Analyst

    hace 4 semanas


    Barcelona, España Dynatrace A tiempo completo

    Job DescriptionAs a Client Services Analyst, you’ll work with some of the largest sites on the web across major industries (retail, auto, finance, travel, etc.) and help to answer questions about site performance and user engagement, which drives improved customer experience for their customers and improves the client’s overall business. Dynatrace’s...


  • Barcelona, España Thermo Fisher Scientific A tiempo completo

    **Belgium/France | Remote Viral Vector Services & Advanced Therapies** **How will you make an impact?** The Business Management, Senior Manager develops and is responsible for the business relationship with commercial and development clients, through understanding the client’s organization and business needs, to improve client service and happiness in...


  • Barcelona, Barcelona, España Dynatrace A tiempo completo

    Company DescriptionDynatrace exists to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and...


  • Barcelona, España Dynatrace A tiempo completo

    Company Description Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and...


  • Barcelona, España Axpo A tiempo completo

    Trading / Sales - Barcelona - Hybrid Remote **Workload: 100 %** Únete a Axpo como Key Account Manager SME Indirect Sales y forma parte de nuestra misión en ampliar nuestra presencia en el mercado de las PYMES en la zona de cataluña. En este puesto, serás responsable de implementar y gestionar nuevas agencias, colaborar con los equipos de ventas...


  • Barcelona, España Amazon Spain Services, S.L.U. A tiempo completo

    Experience in program or project management - Bachelor's degree or equivalent - Experience in requirement gathering and ability to write clear and detailed requirement document They will possess the ability to complete a high volume of tasks with mínimal guidance or supervision. They will be comfortable in finding solutions to make the best use of the...


  • Barcelona, España Novartis A tiempo completo

    395125BR **People&Organization Services Lead**: Spain **Sourcing Statement** **About the role** **P&O Services Lead** Location: Novartis, Barcelona, Gran Via, Spain #LI-Hybrid **About the Role**: The P&O Services Lead is responsible and accountable for customer management within their respective country/cluster. The holder of this role drives effective...