Customer Service

hace 2 meses

Sant Cugat del Vallès Barcelona provincia, España Kyndryl A tiempo completo

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Customer Service Representative at Kyndryl.

Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day.

You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you’ll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors.

You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It’s fun, challenging, and fast-paced - you definitely won’t be bored

Your future at Kyndryl
This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience
- Support help desk knowledge
- Troubleshooting and problem-solving skills
- Customer support knowledge
- Active listener with flexibility to modify approach and adapt to customer needs

Preferred Skills and Experience
- Troubleshooting and problem-solving expertise
- Support help desk experience
- Customer support experience
- Experience modifying approaches and adapting to customer needs

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred

  • Customer Service Specialist

    hace 1 mes

    Sant Cugat del Vallès, España Pig Improvement Company A tiempo completo

    Role Overview As a Customer Services and Invoicing Specialist, you will be interacting with customers via phone and email to ensure a consistent and first-class customer experience. You will also be responsible for processing invoices, verifying pricing to contracts, and calculating market-based pricing components. This is a collaborative position that...

  • Customer Service Specialist

    hace 1 mes

    Sant Cugat del Vallès, España Pig Improvement Company A tiempo completo

    Role OverviewAs a Customer Services and Invoicing Specialist, you will be interacting with customers via phone and email to ensure a consistent and first-class customer experience. You will also be responsible for processing invoices, verifying pricing to contracts, and calculating market-based pricing components.This is a collaborative position that...

  • Customer Service

    hace 7 meses

    Sant Cugat del Vallès, Barcelona provincia, España Walters People A tiempo completo

    Desde Walters People estamos buscando un perfil de Customer Service con francés avanzado / nativo para incorporarse a una importante multinacional ubicada en Sant Cugat del Vallès FUNCIONES: - Apertura de tickets e incidencias, resolución y cierre con clientes - Verificación de volúmenes de facturación retenidos por reglas predefinidas. - Análisis y...

  • Customer Service

    hace 7 meses

    Sant Cugat del Vallès, Barcelona provincia, España Walters People A tiempo completo

    Desde Walters People estamos buscando un perfil de Customer Service con inglés y francés avanzado para incorporarse a una importante multinacional ubicada en Sant Cugat del Vallès **FUNCIONES**: - Apertura de tickets e incidencias, resolución y cierre con clientes - Verificación de volúmenes de facturación retenidos por reglas predefinidas. -...

  • Customer Service Representative with Dutch Hybrid

    hace 1 mes

    Sant Cugat del Vallès, España Alpega Group A tiempo completo

    The Alpega Group is looking for a **Customer Service Representative**for the Dutch market. This role will be part of the operations organization in Alpega. **WHO ARE WE** The Alpega Group is a fast-growing, leading software company that offers modular solutions to manage transportation end-to-end and enable our customers to achieve greener transportation...

  • Customer Service Officer

    hace 2 meses

    Barberà del Vallès, Barcelona provincia, España AMMEGA A tiempo completo

    As a Customer Service Officer, you will be a key person for our Customer Service dept.. In this role, you will be based in Barberà del Vallès, Spain. A day in the life of a Customer Service can looks like - Enter, Proceed & Monitor Customer PO’s and QO’s and coordinate delivery and clients’ requirements - compliance with timings is mandatory -...

  • Customer Service Specialist

    hace 1 mes

    Sant Quirze del Vallès, España INDIBA® Group A tiempo completo

    INDIBA, is a global medical device company in the field of Radiofrequency (RF) solutions for the physiotherapy, aesthetic and veterinary markets, and is known in the world for its scientific research performed in the last 40 years.At INDIBA we believe we can contribute to the health and well-being of our patients by addressing new and growing needs offering...

  • Customer Service Specialist

    hace 1 mes

    Sant Quirze del Vallès, España INDIBA® Group A tiempo completo

    INDIBA, is a global medical device company in the field of Radiofrequency (RF) solutions for the physiotherapy, aesthetic and veterinary markets, and is known in the world for its scientific research performed in the last 40 years. At INDIBA we believe we can contribute to the health and well-being of our patients by addressing new and growing needs offering...

  • Customer Service Representative

    hace 3 semanas

    Sant Quirze del Vallès, Barcelona, España INDIBA® Group A tiempo completo

    INDIBA® GroupAbout UsWe are a global medical device company dedicated to delivering innovative solutions for the physiotherapy, aesthetic, and veterinary markets.Job SummaryWe are seeking an experienced Customer Service Specialist to join our team at our Headquarters in Sant Quirze del Vallès. The successful candidate will be responsible for maintaining a...

  • Customer service

    hace 3 meses

    LLINARS DEL VALLÈS, España Eurofirms People First A tiempo completo

    Empresa dedicada a la fabricación de mecheros busca un/a customer service export con francés para trabajar en Barcelona y hacer las siguientes tareas:- Gestión de pedidos e incidencias. - Seguimiento de las entregas en las zonas asignadas. - Facturación. - Control de crédito para clientes. - Contratación de transportes. - Contacto directo con clientes....

  • Customer service

    hace 2 meses

    PARETS DEL VALLÈS, España Eurofirms People First A tiempo completo

    Empresa dels ector químico, siutada en Parets del Vallès, precisa incorporar un/a customer service, para realizar las siguientes funciones:- Recibir i entrar les comandes al sistema SAP. - Comprobación de todos los datos del pedido. - Coordinación con los diferentes departamentos para que los pedidos lleguen tal y como estaba pactado. - Seguimiento de...

  • French Customer Service

    hace 5 meses

    Barcelona, España Customer Labs A tiempo completo

    About Barcelona Barcelona is home to many great artists and painters, making it a vibrant city for art lovers. The city's most famous cultural masterpiece is Gaudi's "Sagrada Familia," a unique example of modern architecture.If art and culture aren't your preference, you can enjoy one of Barcelona's sandy beaches, just a short walk from the city center, and...

  • Dutch Customer Service

    hace 5 meses

    Barcelona, España Customer Labs A tiempo completo

    Reference: WEBA About Barcelona Barcelona is home to many great artists and painters, so you will always have plenty of art to discover. The city's most famous cultural masterpiece is Gaudi's work, the great cathedral "Sagrada Familia," which is one of the unique styles of modern architecture. If you are not too fond of art and culture, you can spend the day...

  • E-commerce Customer Service

    hace 2 días

    Cerdanyola del Vallès, España Empresa sector Beauty A tiempo completo

    Buscamos un E-Commerce Customer Service en Cerdanyola del Vallès (Barcelona), encargado de atender y asesorar a clientes en España y UK por correo, teléfono y WhatsApp. Las tareas incluyen:recomendar productosResolver problemas en la webGestionar pedidos, devoluciones y envíos.Ofrecer un servicio personalizado. Se requiere:Bilingüe en inglés y...

  • Contract Manufacturing Service Technician

    hace 4 meses

    Sant Cugat del Vallès, Barcelona provincia, España Grifols SA A tiempo completo

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

  • E-commerce Customer Service

    hace 1 día

    Cerdanyola del Vallès, España Empresa sector Beauty A tiempo completo

    Buscamos un E-Commerce Customer Service en Cerdanyola del Vallès (Barcelona), encargado de atender y asesorar a clientes en España y UK por correo, teléfono y WhatsApp.Las tareas incluyen:recomendar productosResolver problemas en la webGestionar pedidos, devoluciones y envíos.Ofrecer un servicio personalizado.Se requiere:Bilingüe en inglés y...

  • Customer Service Manager

    hace 2 meses

    Mollet del Vallès, España Merck Group A tiempo completo

    Aplica tu Magia con nosotros ¿Estás listo para explorar, romper barreras y descubrir mucho más? Sabemos que tienes grandes planes. Nosotros, también, innovar con la ciencia y la tecnología para enriquecer la vida de las personas con las soluciones en Healthcare, Life Science y Electronics apasiona a nuestros colegas en el mundo entero. Juntos, soñamos...

  • Customer Service Manager

    hace 1 mes

    Mollet del Vallès, España Merck Group A tiempo completo

    Aplica tu Magia con nosotros ¿Estás listo para explorar, romper barreras y descubrir mucho más? Sabemos que tienes grandes planes. Nosotros, también, innovar con la ciencia y la tecnología para enriquecer la vida de las personas con las soluciones en Healthcare, Life Science y Electronics apasiona a nuestros colegas en el mundo entero. Juntos, soñamos...

  • Customer Service con Inglés

    hace 4 días

    Vilafranca del Penedés, Barcelona provincia, España Walters People A tiempo completo

    Nos encontramos en búsqueda de un Customer Service con Inglés para formar parte de una compañía industrial, líder en su sector, para su sede ubicada en la comarca del Alt Penedès. Reportaras directamente al Responsable del departamento de Customer Service dentro de la Dirección Comercial/Logística. Funciones: - Gestión de la cartera de pedidos en...

  • E-commerce Customer Service

    hace 2 días

    Cerdanyola del Vallès, España Empresa sector Beauty A tiempo completo

    Buscamos un E-Commerce Customer Service en Cerdanyola del Vallès (Barcelona), encargado de atender y asesorar a clientes en España y UK por correo, teléfono y WhatsApp. Las tareas incluyen:recomendar productosResolver problemas en la webGestionar pedidos, devoluciones y envíos.Ofrecer un servicio personalizado. Se requiere:Bilingüe en inglés y...