Presales Technical Consultant with Native French

hace 7 meses

Barcelona, España Hewlett Packard A tiempo completo

At HP we don’t just believe in the power of technology. We believe in the power of people when technology works for them. To help you create. To make the digital tangible. To harness the power of human information. At HP we work to make what you do matter even more. At HP we ship more than 1 million printers per week and 48 million PC units annually.

The Value Channel Inside Presales Technical Consultants (or “TC” in short) play a critical role as trusted advisors to our customers and business partners with technical answers and recommendations, plus consultancy and advice.

The Value Channel Inside Presales Technical Consultant role is an intermediate level Technical Presales role in the commercial channel organization. This role provides technical presales support on the HP value portfolio of Personal Systems products, solutions, and services; including Workstations, Mobile Workstations, Thin Clients, and Retail Points of Sale and PS Services and Solutions portfolio. The team provides support in 8 languages across all countries in Europe, Middle-East and Africa.

**Responsibilities**
- Provide technical recommendations, direction and guidance on HP value products, solutions and services. This includes HP Workstations, Mobile Workstations, Thin Clients, Retail Point of Sales, Digital Signage, Accessories, Personal Systems software solutions and services.
- Answering and tracking technical questions from partners
- Present the advantages of HP’s PPS products and solutions.
- Helping sales representatives to respond to customers’ requests for information, proposal and Quote (RFI, RFP, RFQ).
- Support sales opportunities with HP Channel Partners requiring an in-depth or technical understanding of HP’s offering.
- Propose and help our partners build the most competitive configurations and solutions for our customers
- Support partners on the status of technical and environmental regulations
- Deliver trainings to other departments about PPS value products and solutions.
- Raise and manage technical escalations on questions and technical issues which cannot be solved within the Value Channel Inside Technical Consultants team.
- Provide proactive technical updates to the sales community supported.
- Maintain the quality of the service and the total customer experience (TCE).
- Maintain and manage a competitive and appropriate level of technical and professional competence.

**Knowledge/Skills Required**
- Native French speaker and excellent written and verbal communication skills in English. Spanish language skills are a plus, but not essential.
- Bachelor's (undergraduate) degree or equivalent experience preferably in a technical/engineering field
- Current experience and knowledge of computer technologies, hardware, operating systems, software, networking technologies.
- Has good analytical, organizational and team skills
- Works on problems and projects and is detail oriented
- Demonstrates ability to stay focused on goals and objectives
- Is self-motivated and shows an ability to operate with mínimal tactical direction
- Troubleshooting and problem solving skills
- Motivated to search out knowledge and continuously learn.

**Benefits**
- A Women Network that organizes activities all year long, such as the promotion of STEM vocations among girls.
- Opportunity to work in an international organization with colleagues coming from all over the world.
- Diverse internal growth and career opportunities.
- An attractive package of benefits such as private health insurance, life insurance, lunch at reduced prices at our canteen, discounts on HP products, and flexible working schedule etc.
- Sports centre (indoor and outdoor); gym, squash courts, tennis courts, basketball courts and regular fitness classes such as Yoga, Pilates, etc.
- We also dedicate time and resources to contribute with our community through Corporate Volunteering activities.

LI-Post

FrenchSpeaker

About HP

You're out to reimagine and reinvent what's possible—in your career as well as the world around you.

So
are we. We love taking on tough challenges, disrupting the status quo,
and creating what's next. We're in search of talented people who are
inspired by big challenges, driven to learn and grow, and dedicated to
making a meaningful difference.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

Our history: HP's commitment to diversity, equity and inclusion - it's just who we are.

From the boardroom to factory floor, we create a culture where everyone is
respected and where people can be themselves, while being a part of
something bigger than themselves. We celebrate the notion that you can
belong at HP and bring your authentic self to work each and every day.
When you do that, you're more innovative and that helps grow our bottom
line. Come to HP and thrive

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