Empleos actuales relacionados con Aftersales & Product Engineer - Madrid - Maxeon
-
Aftersales & Product Engineer
hace 4 meses
Madrid, España Maxeon A tiempo completoPowering Positive Change In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That’s why at Maxeon Solar Technologies we’ve been pushing the boundaries of solar innovation every day for 35 years - from the very edge of outer space to countless rooftops below. Our highly advanced solar products are...
-
Digital Marketing
hace 2 semanas
Madrid, España Mcr International A tiempo completoPT-2409-277DIGITAL MARKETING amp; PRODUCT MANAGERMADRIDDesde MCR International, nos encontramos en la búsqueda de un Digital Marketing amp; Product Manager en España para una importante empresa en fase de crecimiento.Buscamos alguien con experiencia en la gestión y coordinación del ciclo de vida del producto.Además, el profesional puede residir en...
-
Product Manager Neurology
hace 3 semanas
Madrid, España Novartis A tiempo completoJob Description SummarySandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines.Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and...
-
Product Manager
hace 1 mes
Madrid, España Cabify A tiempo completo.Product ManagerMadridMadrid, Community of Madrid, ES About us amp; our cultureDo you want to change the world? At Cabify, that's what we're doing. We aim to make cities better places to live by improving mobility for the people living in them, connecting riders to drivers at the touch of a button. Maybe one day cities will be places where nobody needs a...
-
Senior Product Manager
hace 1 día
Madrid, España Suse A tiempo completoAbout UsAlways open.Our code, our culture, our opportunities.Leading open innovation without limits.We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector.More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads,...
-
Product Manager
hace 2 meses
Madrid, España Cabify A tiempo completoAbout us amp; our cultureDo you want to change the world?At Cabify, that's what we're doing.We aim to make cities better places to live by improving mobility for the people living in them, connecting riders to drivers at the touch of a button.Maybe one day cities will be places where nobody needs a private car.But we've still got a long way to go...Fancy...
-
Product Manager Digital
hace 3 semanas
Madrid, España Hitachi A tiempo completoDescriptionThe "Product Manager – Digital" will work as part of the global product management team in the Grid Edge Solutions business.The key role is to manage and develop a digital application portfolio.The digital applications provide an end-2-end data driven service for distributed energy systems and enhance customer value streams.Use cases range from...
-
Product Integrity Engineer
hace 3 meses
Madrid, España Capgemini A tiempo completoPRODUCT INTEGRITY ENGINEER Funciones del puesto: - Desarrollo de manuales aeronáuticos. - Gestión y revisisión de documentos justificativos de los especialistas que sirven de apoyo para generar dichos manuales. - Formación en Ingeniería Técnica Aeronáutico / Aeroespacial. - Inglés B2/C1 - Conocimientos tecnológicos: Office, Manuales.
-
Global Product Owner
hace 1 semana
Madrid, España Signify A tiempo completoJob TitleGlobal Product Owner (B2C Web)Job DescriptionWe're looking for a Global Product Owner (Web) to join our Digital Marketing Platforms Team in Madrid, Spain and The Netherlands.Working for Signify means being creative and adaptive.Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to...
-
Cross Selling Product Developer
hace 1 semana
Madrid, España Axpo A tiempo completoWorkload: 100%We are looking for a Senior Cross Selling Product Developer to lead the development of new products transversal products (CAEs, demand response, efficiency, Self-consumption, etc..) in the Iberian energy market (Spain amp; Portugal) while improving the existing portfolio.This role demands a deep understanding of energy regulations and pricing...
-
Product Integrity Engineer
hace 1 mes
Madrid, España Capgemini A tiempo completoPRODUCT INTEGRITY ENGINEERFunciones del puesto:- Desarrollo de manuales aeronáuticos.- Gestión y revisisión de documentos justificativos de los especialistas que sirven de apoyo para generar dichos manuales.- Formación en Ingeniería Técnica Aeronáutico / Aeroespacial.- Inglés B2/C1- Conocimientos tecnológicos: Office, Manuales.
-
Product Development Engineer
hace 1 día
Madrid, Madrid, España Michelin Oy A tiempo completoProduct Technical Development EngineerKey Responsibilities:Develop and industrialize tire models that meet the CDC (Product and industrial performances, cost and lead time) and are on time for market launch.Conduct root cause analysis and implement actions to resolve manufacturing and design issues.Expected Outcomes:A robust tire that meets expectations for...
-
Product Development Engineer
hace 1 día
Madrid, Madrid, España Michelin Oy A tiempo completoProduct Technical Development EngineerKey Responsibilities:Develop and industrialize tire models that meet the CDC (Product and industrial performances, cost and lead time) and are on time for market launch.Conduct root cause analysis and implement actions to resolve manufacturing and design issues.Expected Outcomes:A robust tire that meets expectations for...
-
Senior Product Manager
hace 4 semanas
Madrid, España Vonage A tiempo completoVonage Product Management Mission: We bridge technology and the business needs to deliver new products and services to the market.We imagine the future and orchestrate cross-functional efforts to bring it to life.We apply business understanding, customer knowledge and competitive awareness to collaborate with and lead efforts to envision, design, develop and...
-
Product Development Engineer
hace 2 semanas
Madrid, Madrid, España Haarslev Industries AS A tiempo completoAbout the RoleHaarslev Industries A/S is a leading provider of innovative processing solutions that contribute to a cleaner, greener, and more sustainable future. We are seeking a highly skilled Product Development Engineer to join our Product Department team in Spain.Key ResponsibilitiesLead Product Development Projects: Collaborate with cross-functional...
-
Product Development Engineer
hace 2 semanas
Madrid, Madrid, España Haarslev Industries AS A tiempo completoAbout the RoleHaarslev Industries A/S is a leading provider of innovative processing solutions that contribute to a cleaner, greener, and more sustainable future. We are seeking a highly skilled Product Development Engineer to join our Product Department team in Spain.Key ResponsibilitiesLead Product Development Projects: Collaborate with cross-functional...
-
Mobile Product Engineer
hace 1 día
Madrid, Madrid, España Lastminute A tiempo completo{"title": "Mobile Product Engineer", "description": "Be Part of Our Mobile TeamAt Lastminute, we're passionate about creating amazing mobile experiences that delight our customers. As a Mobile Product Engineer, you'll play a key role in shaping our mobile applications and driving business success.Key ResponsibilitiesParticipate in the entire product...
-
Mobile Product Engineer
hace 1 día
Madrid, Madrid, España Lastminute A tiempo completo{"title": "Mobile Product Engineer", "description": "Be Part of Our Mobile TeamAt Lastminute, we're passionate about creating amazing mobile experiences that delight our customers. As a Mobile Product Engineer, you'll play a key role in shaping our mobile applications and driving business success.Key ResponsibilitiesParticipate in the entire product...
-
Principal Product Engineer
hace 3 meses
Madrid, España W Electric Spain SAU A tiempo completoPrincipal Product Engineer A **Principal Product Engineer**, in the Digital Engineering Services organization, will help develop the strategy and go to market plan for the OptiLife Service Product Offerings which provide our utility customers with solutions to complex technical problems. **This position can be a Remote working opportunity.** Primary...
-
Product Development Engineer
hace 7 días
Madrid, Madrid, España Haarslev Industries AS A tiempo completoAbout the RoleHaarslev Industries A/S is a leading provider of innovative processing solutions that contribute to a cleaner, greener, and more sustainable future. We are seeking a highly skilled Product Development Engineer to join our team in Granollers, Spain.Key ResponsibilitiesLead Product Development Projects: Collaborate with cross-functional teams to...
Aftersales & Product Engineer
hace 5 meses
Powering Positive Change
In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That’s why at Maxeon Solar Technologies we’ve been pushing the boundaries of solar innovation every day for 35 years - from the very edge of outer space to countless rooftops below.
Our highly advanced solar products are powering the fight against climate change in more than 100 countries around the globe. And our brilliant, passionate, and driven team of more than 5,000 people globally are Powering Positive Change every day.
Are you ready to power positive change?
BTP Aftersales & Product Engineer
SUMMARY OF ROLE
Maxeon is seeking an Aftersales & Product Engineer to support our recently announced SunPower One ecosystem and our integrated SunPower Reserve battery storage & hybrid string inverter solution.
If there is a problem in the field, this team is the last stop for field issue engineering resolution. As an Aftersales & Product Engineer you will serve as a critical step in closed-loop learning for Maxeon, using and developing state-of-the-art analytical tools and methods to diagnose issues in the field, perform failure analysis on customer returns, validate degradation and failure models, communicate failure details and root cause to key stakeholders, and recommend resolution.
As part of the Aftersales function, you will be supporting the efficient running of the field services activity, monitoring that services are carried out in a safe an efficient manner and that levels agreements (SLA’s) metrics are met, maintaining our high levels of customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
**AFTERSALES**:
Support the delivery, efficiency, and productivity of the field services activity, including providing input on scheduling & prioritization, caseload management and tracking SLA compliance
Provide field service technicians/electricians with necessary product and software training & evaluate their work
Follow up on open or unresolved field service cases, actively monitor resolution targets, and support the fulfill field service obligations.
Tier 3 Technical Issue Escalation Point, interfacing with customers/partners/ vendors/suppliers as the Subject Matter Expert (SME) for issue resolution for battery storage & hybrid string inverters
Define and implement new aftersales processes and standardize technical issue resolutions, deploying these across the global customer support teams
Reduce warranty liability costs by engineering & deploying the best cost solutions to solve customer issues
Improve Customer/Partner health metrics related to technical cases through closed loop learning with vendors and internals stakeholders
Regularly report statistical data, trends, significant events and milestones
Complies at all times the Environment, Health and Safety and Quality standards, rules and regulations
**PRODUCT ENGINEERING**:
Conduct hands-on failure analysis and forensics on field failures/returns utilizing destructive and nondestructive testing and analytical techniques.
Perform experiments to re-create failures observed in the field, both in outdoor tests and in lab accelerated tests.
Provide clear and comprehensive failure analysis reports and present to internal teams responsible for design, manufacturing, quality, installation, and maintenance.
Provide design teams with recommendations for current and future generation product improvements based on field data analysis.
Troubleshoot, Investigate and effectively & efficiently engineer solutions to solve complex customer problems
QUALIFICATION REQUIREMENTS
BS degree in electrical engineering, energy technologies, or related field.
7+ years’ experience in an engineering role (solar industry preferred) or 5+ years’ experience & MS degree.
Experience with energy storage products (batteries) &/or inverters is required.
Hands-on experience with failure analysis and materials characterization techniques (electrical testing and characterization, thermal imaging, root cause analysis).
Ability to think creatively learn and develop innovative solutions to electro/mechanical challenges involved with photovoltaic installations.
Experience creating Scopes of Work, troubleshooting or issue resolutions guides for maintenance or electrical services as well as troubleshooting
Experience with ticketing/case management systems including field service functions
Self-motivated, with ability to work both independently and with multiple teams.
Strong communication skills - Customer facing presentation skills and previous External sales support and client management experience preferred
Ability to work autonomously to meet multiple concurrent objectives and within an international team, with diverse cultures
English (mandatory) + German, Italian, Spanish, Dutch, French as second language is a plus
**OTHER**:
Must be able to climb stairs and ladders to access rooftop solar sites.
Electrical & working at heights certification
