Ict Business Engagement Analyst

hace 1 semana

Ávila provincia, España Ornua Co-operative Limited A tiempo completo

**Reports to**: ICT Global Business Engagement Manager

**Location**: Avila, Spain

**Hours**: Monday to Friday, 40 hours per week

**Salary**: EUR 40,000 - 60,000 per annum - depending on experience

Hybrid working and generous holiday allowance available with this role.

Ornua (meaning “new gold”) is Ireland’s largest exporter of Irish dairy products, proudly bringing the unique taste of Irish dairy to the world for over 55 years.

Are you an ICT Business Engagement Analyst looking for the challenge of taking a mission driven organisation to its next level of success? Are you looking for an opportunity with a global remit?

We require an experienced ERP analyst to join our existing team to fulfil the role of an ICT Business Engagement Analyst. This role will be based out of the Ornua Ingredients Europe manufacturing site in Avila, Spain. This role will be key in supporting the Ornua business on a day-to-day basis while embedding new ways of working across process, people and enabling technologies.

Why Ornua?
Ornua operates from 10 business units worldwide, including 16 production facilities, and has sales and marketing teams working in-market across all four corners of the globe.

**The Group is structured across two divisions**: Ornua Foods and Ornua Ingredients.
Ornua Ingredients is responsible for the procurement of Irish and non-Irish dairy products and for the sale of dairy ingredients to food manufactures and foodservice customer across the world.
Our co-operative ethos lies at the heart of how we do business as a purpose and values-led organisation, creating value for Irish dairy farming families.
Our Values lie at the core of everything we do. Our five values encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care, and Achieve Great Things Together.
We invest in our people and foster a culture of continuous learning and improvement.
Dynamic Working policy in place which facilitates flexible hours and hybrid working.
Career Progression including Global Mobility opportunities.
Comprehensive Benefits with regional specific offerings.

**Why This Role Is Valuable**:
A key requirement of this role will be demonstrable experience in combining a business process approach with knowledge of ERP systems and other technology enablement.

Develop and maintain strong business partner relationships, balancing the specific needs of the business whilst being cognisant of the global ways of working
Provide ongoing support and overall guidance to the business to embed new ways of working relating to process, people and technology.
Evaluate and identify system, process, or capability gaps within your location.
Resolve issues where possible as part of Tier 1 support and provide escalations to internal Tier 2 and Tier 3 support where appropriate.
Establish appropriate plans to address / resolve incidents / issues within appropriate time frames.
Manage the pipeline and portfolio of requests for your business location. Ensure relevant stakeholders are kept updated on progress and set expectations for delivery.
Support the delivery of enhancements defined within the Evolve Transformation Programme release schedule.
Identify and recommend improvements to existing processes based on industry best practices and current technology trends.

**What You Bring to The Role**:
5 years minimum working knowledge / experience of ERP systems. Experience with Infor M3 will be an advantage.
Education at degree level with proven relevant IT experience.
An understanding of broad functional business processes and their technology enablement across a broad range of technologies.
Demonstrable Project Management experience over a broad range of projects.
Analytical ability to comprehend and understand business Process and ICT issues.
Ability to quickly draw conclusions and solve problems.
IT business analyst experience supporting ERP systems and other technologies.
Experience of ERP implementation / consolidation or being part of a team to introduce new process and enabling technology.
A track record of building successful relationships with business management through effective communication at all levels.

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