Kam Hae South

The Europe & Canada (EUCAN) Business unit supports Takeda's mission at a regional level and as the leader in rare diseases and specialty care, we champion better health and a brighter future for patients, healthcare providers and our people.

Across the EUCAN BU, patients come first in every decision we make. We develop strategic partnerships which deliver value for society and create a culture within which our people can thrive and reach their full potential.

Our mission is to empower and enable our people to fulfill their potential by embracing diversity and creating a high-performance, collaborative working environment. In the EUCAN region integrity is one of our key values. We put patients, trust and reputation before business and this is one of the main reasons why our people choose to work here.

**Job ID** R0115394**Date posted** 01/22/2024**Location** Madrid, Madrid**JOB FUNCTION**:
Being based in the South of Spain the HAE KAM will be responsible for leading and developing local strategic customer relationships to grow Takeda´s business within compliance and legal requirements in the following regions: Andalucia and Extremadura.

**ACCOUNTABILITIES**:
Accountabilities and responsibilities will be applicable according to HAE products.

**Therapy & Product Liaison**
- Deliver agreed strategy and all necessary tactics within the key accounts in order to drive Takeda performance, including and not limited to delivering product and therapeutic knowledge, detailing to prescribers, and negotiating sales terms with hospital pharmacies.
- Run high-level scientific meetings with customers to convey product importance
- Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies.
- Participate at congresses, meetings and trainings.
- Act as an ambassador for the Takeda brand, its vision and values that achieves patient focus at all levels of the business.
- Have a **deep understanding of respective area **and products. Including knowledge of products, product strategy, positioning, key messages, programs, company developments, customers and competitors.
- Responsible for **continuous expansion of his/her knowledge**, identifying gaps and new requirements specific for his/her context and **addressing them proactively and independently**.
- Understand the **impact of Takeda’s drugs on patient’s life **from diagnosis to hospital consultation and ongoing treatment. Deliver Takeda **value proposition informed by patient pathway insight.**:

- ** Proactively** employs **creative thinking **in order to best meet client needs, continuously **strive to identify maximum value **for both clients and Takeda

**Account Management**
- Formulate comprehensive and insightful key account plans to build, manage and improve trustful relationships with key stakeholders, whilst maximizing Takeda performance.
- In coordination with supply chain, ensure Takeda product(s) is/are available at account level
- Support and collaborate with In-Field Market Access territory partner to gain product access to local formularies and/or protocols within your accounts.
- Develop deep local insights into priority accounts in order to shape and implement innovative offerings to meet account needs.
- In coordination with the Brand Manager, shape and identify key marketing strategies that reflect customer needs and implement activities to support this strategy.
- Active participation in marketing strategy definition to provide input when required.
- Participation in the **formulation **and **execution**of account plans **(in coordination with in-field market access)** focused on fulfilling clients needs **and therefore driving maximization of commercial performance.

**Commercial Excellence**
- Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision makers and important local players.
- Make changes as needed from new business opportunities and changes in the market place to achieve financial objectives.
- Analyze territory sales and competitors together with customer behavior for best KAM or IFP planning.
- Perform local marketing and sales analyses and gain patient flow insights.
- Champion Key Account Management approach and share best practices among KAM team.
- Track and communicate KPIs and performance metrics as defined in the account plan
- Form, execute and follow-up tactics and KAM plans in regards to strategies and objectives for business areas in a cost-effective way leading to best ROI.
- Report on progress and deviations to First Line Manager or Business Unit Director
- Weekly reporting and analyzing and follow-up of activities in CRM system.

**Communication & Cross-Functional Collaboration**
- Develop and maintain strong, effective and constructive relationships with external partners including KOLs, therapy nurses, other HCPs, patient associations (non-direct relationshi