Learning & Development Manager

hace 1 mes


Mallorca Illes Balears provincia, España Mandarin Oriental Hotel Group A tiempo completo

We are looking for a **Learning & Development Manager** to join our pre-opening team at Mandarin Oriental Punta Negra, Mallorca, set to open in Spring 2025.

Surrounded by natural beauty, the Mandarin Oriental Punta Negra, Mallorca spreads over 3 hectares of landscaped cliff tops and gardens cascading down to the sea, where it offers unique access to two coves surrounded by crystalline waters. The property is ideally located within Calvià, one of the most exclusive municipalities of the island, and close to key attractions such as the Portals port, the historical landmarks of the capital Palma de Mallorca, and the international airport.

Mandarin Oriental Punta Negra, Mallorca will feature 131 guestrooms, including 44 suites and nine bungalows located just a few steps from the waterfront. The spacious accommodation will provide full or partial sea views, outdoor terraces or balconies, some of which offer private panoramic plunge pools. A comprehensive Spa at Mandarin Oriental will offer the Group’s signature wellness therapies and beauty treatments, with a focus on local nature-inspired programmes. The spa includes an indoor swimming pool, while three outdoor pools are located across the resort. Guests will also have access to a wide range of water-sports as well as a comprehensive Children’s Club.

As the **Learning & Development Manager**, you will be responsible for, but not limited to, the overall Hotel Learning & Development, Performance Management and Quality Assurance: including operation and non-operation line colleagues, supervisors, managers, Department Heads and Executive Committee.

The L&D Manager will be responsible for the following:

- Identifies and analyses the learning and development needs in the Hotel and prioritises such needs in line with the Hotel Business Plan
- Assists Heads and Department and Department Trainers to prepare training and development plans for their departments
- Develops annual hotel learning and development plan.
- Plans, organises and evaluates learning and development activities for Executive and Assistant level colleagues, through external consultant, retreats, cross-exposures periods, self-study programmes and E-learning.
- Monitors present and futures trends in the learning and development field and make recommendations
- Organises and conducts colleague orientation in line with corporate standards
- Inspire the team, providing guidance, mentorship, and support to ensure their success and professional growth
- Conducts and evaluates off-job training as required. Establishes and maintains records.
- Evaluates all learning and development activities executed both internally and externally in conjunction with Department Heads and Other relevant parties
- Makes recommendations in the selection of departmental trainers and provides training and coaching for them.
- Delivers monthly learning and development reports for Executive Committee and Keeps them informed of learning and development issues.
- Carries out monthly departmental standards review with each Department Trainer in line with agreed standards and goals.
- Complies the hotel learning and development budget and monitors expenditure on a monthly basis
- Play an active part in Fire, Health & Safety trainings, and Food Hygiene training to ensure that all legislation is adhered to; as well as recorded and reviewed in conjunction with the FLHSSE Manager where applicable
- Maintains standard hotel training equipment and training library resources
- Review learning and development procedures, policies and practices and make recommendations for improvements to management

What are we looking for?
- Previous experience in an L&D role, as Training Manager or similar role of learning and development, training, or talent development roles, preferably in the hospitality industry
- Excellent leadership and communication skills, with the ability to influence and inspire team members at all levels
- Strong project management skills, with the ability to manage multiple priorities and deadlines
- Capable of running mid to senior level management programmes
- Effective communication skills both written and spoken, in Spanish and English.



  • Mallorca, Illes Balears provincia, España Hotelbeds A tiempo completo

    HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...

  • Resort Manager

    hace 1 mes


    Mallorca, Illes Balears provincia, España Mandarin Oriental Hotel Group A tiempo completo

    We are looking for a **Resort Manager **to join our pre-opening team at Mandarin Oriental Punta Negra, Mallorca, set to open in Spring 2025. Surrounded by natural beauty, the Mandarin Oriental Punta Negra, Mallorca spreads over 3 hectares of landscaped cliff tops and gardens cascading down to the sea, where it offers unique access to two coves surrounded by...


  • Sant Cugat del Vallès, Barcelona provincia, España Grifols A tiempo completo

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

  • Revenue Manager

    hace 6 meses


    Illes Balears provincia, España Iberostar A tiempo completo

    Revenue Manager Inscribirme a esta oferta - Localidad: Palma de Mallorca - Provincia: Islas Baleares - País: España - Perfil: REVENUE - Nº Vacantes (puestos): 1 - Centro: Sede Corporativa Palma de Mallorca - Tipo de oferta: Oficinas Funciones - At Iberostar Group we are looking for two Revenue Managers to join our Revenue Management team in Palma de...

  • IT Manager

    hace 3 semanas


    Mallorca, Illes Balears provincia, España Aethos A tiempo completo

    **Who We Are**: Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just...

  • Maintenance Manager

    hace 2 semanas


    Mallorca, Illes Balears provincia, España Aethos A tiempo completo

    **Who We Are**: Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just...

  • HR Manager

    hace 4 meses


    Mallorca, Illes Balears provincia, España Kimpton A tiempo completo

    **About Us** Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. **Why We're Here** We believe...

  • Sales Associate

    hace 6 meses


    Mallorca, Illes Balears provincia, España Pas Normal Studios A tiempo completo

    **Palma Flagship Store, Mallorca** Are you a skilled Social Media user with a proven track of driving growth and creating a digital community? At Pas Normal Studios Mallorca, we are seeking for a new sales associate that can be Community manager. Your main objectives As a Sales associate & Community manager, you will have an important role in managing all...


  • Mallorca, Illes Balears provincia, España Kimpton A tiempo completo

    **About Us** Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. **Why We're Here** We believe...


  • Mallorca, Illes Balears provincia, España Reiswerk A tiempo completo

    **Geplaatst**: - 8 april**Geplaatst door**: - Sunweb Group**Locatie**: - Mallorca, Ibiza**Uren**: - 40**Type**: Baan**Scholing**: - HBO- As a Partner Connectivity Manager you will play a crucial role in connecting our accommodation partners through a gateway connection, further automating our booking process and granting Sunweb Group direct access to...

  • Housekeeping Manager

    hace 2 semanas


    Mallorca, Illes Balears provincia, España Aethos A tiempo completo

    **Who We Are**: Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just...


  • Cáceres provincia, España Crossover A tiempo completo

    Are you ready to unleash the potential of AI to redefine student achievement? At 2 Hour Learning, we're not content to merely adopt AI—we've encoded it into our DNA. We've re-engineered the learning experience from the ground up, harnessing AI and learning science breakthroughs to shatter the confines of the traditional school day. The result? Students...

  • General Manager

    hace 7 meses


    Llucmajor, Illes Balears provincia, España Marriott International, Inc A tiempo completo

    **Job Number** 24065317 **Job Category** Property Leadership **Location** Marriott's Club Son Antem, CTRA MA 19 SALIDA 20, Llucmajor, Spain, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** Y **Position Type** Management **Additional Information**: This hotel is owned and operated by an independent franchisee, Marriott...


  • Mallorca, Illes Balears provincia, España Hotelbeds A tiempo completo

    Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...

  • HR Admin

    hace 1 mes


    Palma de Mallorca, España TUI Group A tiempo completo

    Palma de Mallorca, ESP Lisbon, PT; Athens, GR; Madrid, ES; Remote Full Time 129905 depending on local regulations - This role offers the flexibility to be performed remotely from Greece, Spain or Portugal_ As our L&D Administrator you will possess both excellent organisational and communication skills, have a proactive and professional approach and work...


  • Mallorca, Illes Balears provincia, España Mandarin Oriental Hotel Group A tiempo completo

    We are looking for a **People & Culture Coordinator** to join our pre-opening team at Mandarin Oriental Punta Negra, Mallorca, set to open in Spring 2025. Surrounded by natural beauty, the Mandarin Oriental Punta Negra, Mallorca spreads over 3 hectares of landscaped cliff tops and gardens cascading down to the sea, where it offers unique access to two coves...


  • Mallorca, Illes Balears provincia, España Hotelbeds A tiempo completo

    HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...


  • Illes Balears provincia, España etalentum A tiempo completo

    Descripción de la oferta An expanding international hotel group needs to hire a Housekeeping Manager for its hotel complex located in Mallorca, reporting directly to the Room Division Manager and Hotel Management. Its main functions will be: - Ensure adequate daily cleaning of rooms, public areas, meeting rooms and VIP rooms. - Supervise that the supply...


  • Palma de Mallorca, España TUI Group A tiempo completo

    Palma de Mallorca, ESP Lisbon, PT; Athens, GR; Madrid, ES; Remote Full Time 129864 depending on local regulations - This role offers the flexibility to be performed remotely from Greece, Spain or Portugal_ An exciting opportunity for a dynamic Learning & Development professional to join the Global People Development & Culture team as a training consultant...


  • Mallorca, Illes Balears provincia, España Abroad Internships A tiempo completo

    **Mission/Vision of the company;**: In 1998, entrepreneur Jack Penrod introduced the world to Nikki Beach, the first and original luxury beach club concept that combines the elements of music, dining, entertainment, fashion, film and art into one. Today, the Nikki Beach concept has transcended its international venues and grown into a global, multifaceted...