Customer Payments Graduate

hace 3 semanas

Malaga, España Ebury A tiempo completo

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.

**Customer Payments - Graduate **/ Entry-Level role**

**Ebury Central Malaga Office**

**The Role**

As a Customer Payments Graduate, you will work in the Operations Transactions department in the firm's Central Malaga office.

**Responsibilities**:

- Reconciliation of client funds and outbound payments received across Ebury's network of bank accounts, across all back office systems, in accordance with internal processes
- Investigation of unallocated and/or non-received funds, and rejection or escalation as required
- Funding client trades, where manual funding is required
- Verification of remitter bank account data
- Assign currency accounts to clients as requested, and in accordance with internal guidelines
- Instruction and verification of client payments, in accordance with internal processes and in line with internal SLAs
- Completion and verification of payment beneficiaries, in accordance with internal processes
- Complete allocated tasks with focus, and in a timely manner
- Communicate the status of tasks to colleagues and managers, and escalate problems swiftly, as needed
- Adhere to all internal policies, processes and procedures
- Management of payment issues and queries relating to SWIFT and domestic payments, including processing of SWIFT query messages (MT199, MT192, MT195/6 and MT999), in line with internal processes and SLAs
- Investigate non-received, short or returned payments, and process or escalate as required, in line with internal processes
- Process payment returns and rejections, in line with internal processes
- Check and confirm status of payments in third party banking and payment platforms, including SWIFT GPI

**Requirements**:

- University degree
- Working knowledge of desktop based office software such as MS office
- Proactive, with the ability to work within strict time-frames and under pressure
- Diligent, with good attention to detail
- Effective research skills with an ability to find solutions independently
- Good communication skills, both written and verbal
- Co-operative, and comfortable working in a team environment
- Curious and eager to learn, and actively asks questions to confirm understanding of processes and procedures
- Motivated, with a desire to make Ebury a success

LI-AR1
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**About Us**

**Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.**

Founded in 2009, we are headquartered in London and have more than 1300 staff with a presence in more than 20 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
- We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future._

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