Danish Trainer of Customer Service Agents

hace 4 semanas


Malaga, España Transcom Spain A tiempo completo

Transcom Malaga is looking for talented individuals like you to join our next-gen CX team So let’s start something brilliant together: become a Trainer for a digital finance and payments solution company - NETS Become a Trainer for one of Europe’s most innovative, modern, and fastest-growing digital finance and payment solutions giants - NETS and embark on the journey to achieve the quality standard of provided customer services. 


Join Us as a Trainer (Danish Language)

We are looking for an innovative and experienced trainer, fluent or Native in Danish language. A person in this position is responsible for developing and supporting the training, training planning and process plans for projects. The successful candidate will work closely with the TL and RTM to perform and validate calibrations on quality requirements, and recommend changes to predetermined quality guidelines. You will be responsible for ensuring that the end product meets the minimum quality standards, is fully functional and user-friendly.
To be successful as a trainer, you should demonstrate strong attention to detail and have analytical and problem-solving abilities. The ideal candidate must be able to interpret and implement quality assurance standards and provide accurate and comprehensive feedback to colleagues.


What's in it for YOU

An ambitious and stable employer with long-term goals
Competitive salaryPaid training and guidance in working with a reputable and strong brand.Work experience in a leadership roleGreat opportunity to acquire new skillsBeing a member of the management team Opportunity to attend the Leadership & Development Program 

What we are looking for

Good leadership and organizational skillsAbility to form efficient communicationProficiency to influence the action of othersSelf-motivated and target-driven personalityWillingness to set priorities and to reach the goals of the company and its clientFlexibility, ability to plan time effectivelyStrong computer skills and knowledge of excel & google sheetsStrong analytical & problem solving skillsYou have excellent written and verbal communication skills in Danish and English languages


What Life at Transcom is like

We have 30,000 customer experience specialists, across 28 countries, delivering services in 33 languages to international brands in various industries. Due to our recent success, we are expanding our award-winning teams and investing in our employees.

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mind-set, there’s no end to how far we can go together.



  • Malaga, España Transcom Spain A tiempo completo

    Transcom Malaga is looking for talented individuals like you to join our next-gen CX team! So let’s start something brilliant together: become a Trainer for a digital finance and payments solution company - NETS! Become a Trainer for one of Europe’s most innovative, modern, and fastest-growing digital finance and payment solutions giants - NETS and...


  • Malaga, España Transcom Spain A tiempo completo

    Transcom Malaga is looking for talented individuals like you to join our next-gen CX team! So let’s start something brilliant together: become a Trainer for a digital finance and payments solution company - NETS! Become a Trainer for one of Europe’s most innovative, modern, and fastest-growing digital finance and payment solutions giants - NETS and...


  • Malaga, España Transcom Spain A tiempo completo

    Transcom Malaga is looking for talented individuals like you to join our next-gen CX team! So let’s start something brilliant together: become a Trainer for a digital finance and payments solution company - NETS! Become a Trainer for one of Europe’s most innovative, modern, and fastest-growing digital finance and payment solutions giants - NETS and...

  • Customer Service

    hace 1 semana


    Malaga, España JUJUR A tiempo completo

    Position: Danish Customer Service & Sales Representative Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary + uncapped commission **DUTIES AND RESPONSIBILITIES**: - Log call details onto call management systems and provide response and resolution within SLA - Escalate potential service issues initially with Mentor - Follow all...

  • Customer Service

    hace 2 meses


    Malaga, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Danish speaking Customer Service & Sales Representative for their Málaga office. Position: Customer Service & Sales Representative Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Log...


  • Malaga, España JUJUR A tiempo completo

    Position: Danish Customer Service Representative Location: Benalmadena (Málaga), Spain or Torrevieja (Alicante), Spain Employment type: Full-time Remuneration: Base salary + bonuses **DUTIES AND RESPONSIBILITIES**: - Be the first point of contact, update contact information, collect invoice, pre-onboarding, booking information and related requests -...


  • Malaga, España Transcom WorldWide A tiempo completo

    **Location**:Spain, Malaga **Job category**:Operations **Language**:English Transcom Malaga is looking for talented individuals like you to join our next-gen CX team! So let’s start something brilliant together: become a Trainer for a digital finance and payments solution company - NETS! Become a Trainer for one of Europe’s most innovative, modern,...


  • Malaga, España Grupo Konecta A tiempo completo

    We keep moving! At Konecta we are looking for Customer Service and Retail sector professionals, do you identify yourself? We have a super innovative and groundbreaking project. We are a company that is driven by a passion for taking on demanding challenges and projects. We are looking for attitude, dedication and willingness to investigate and find the...


  • Malaga, España Transcom WorldWide A tiempo completo

    **Location**:Spain, Malaga **Job category**:Customer Service Representative (CSR) **Language**:Danish **What's in it for YOU!** - International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one; - Continuous development through our internal learning platforms and external training; - Endless growth...


  • Malaga, España Transcom WorldWide A tiempo completo

    **Location**:Spain, Malaga **Job category**:Customer Service Representative (CSR) **Language**:Danish **What's in it for YOU!** - International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one; - Continuous development through our internal learning platforms and external training; - Endless growth...


  • Malaga, España Transcom WorldWide A tiempo completo

    **Location**:Spain, Malaga **Job category**:Customer Service Representative (CSR) **Language**:Danish **What's in it for YOU!** - International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one; - Continuous development through our internal learning platforms and external training; - Endless growth...


  • Malaga, España Talent Search People A tiempo completo

    Perfiles Atención al Cliente y Soporte Técnico De duración indefinida Barcelona, Spain Completa Salario competitivo - Incorporación inmediata **¿Dónde trabajarás?**: Our client is an outsourcing centre which provides customer service, back office, technical support and sales solutions to multinational companies. The company offers an...


  • Malaga, España Talent Search People A tiempo completo

    Perfiles Atención al Cliente y Soporte Técnico De duración indefinida Barcelona, Spain Completa Salario competitivo - Incorporación inmediata **¿Dónde trabajarás?**: Our client is an outsourcing centre which provides customer service, back office, technical support and sales solutions to multinational companies. The company offers an...

  • Team Leader/supervisor

    hace 2 semanas


    Malaga, España JUJUR A tiempo completo

    Position: Danish, Finnish, Norwegian or Swedish Team Leader/Supervisor Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary + bonuses. **DUTIES AND RESPONSIBILITIES**: - Take responsibility over the Team Management 40%, Organization 30% and Reporting 30% - Monitor and report team performance - Give regular feedback on the...


  • Malaga, España KGR A tiempo completo

    We are recruiting for an international company a Swedish speaking Customer agent **Missions**: - Communicate with customers through various channels - Make outbound calls/cold calling to B2C customers - Book meetings and sales through outbound calls - Collect essential client information and coordinate with other departments - Ensure clients receive the...


  • Malaga, España Transcom Spain A tiempo completo

    **What's in it for YOU!** - International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one; - Continuous development through our internal learning platforms and external training; - Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists; - Permanent...


  • Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - Danish*** **Description**: **Looking for your chance to shine?** This role is the ‘human face’ of the bank - providing excellent customer service and helping to resolve our customers’ issues. It’s all about giving the right solution, the first time. This is a team role - working with other...


  • Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - Danish*** **Description**: **Looking for your chance to shine?** This role is the ‘human face’ of the bank - providing excellent customer service and helping to resolve our customers’ issues. It’s all about giving the right solution, the first time. This is a team role - working with other...

  • Travel Booking Agent

    hace 2 meses


    Malaga, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit Danish-speaking Travel Booking Agent for their Benalmádena office. Position: Travel Booking Agent (Danish) Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary + bonuses. **DUTIES AND RESPONSIBILITIES** - Handle customer...

  • Travel Booking Agent

    hace 2 días


    Malaga, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit Danish-speaking Travel Booking Agent for their Benalmádena office. Position: Travel Booking Agent (Danish) Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary + bonuses. **DUTIES AND RESPONSIBILITIES** - Handle customer...