Customer Operations Internship
hace 4 semanas
Descripción
Buscamos un/a Customer Operations Intern para ayudar a nuestro equipo de Customer Service.
En este puesto, tendrás 3 elementos principales en tu camino de aprendizaje: Gestión del Éxito del Cliente, Soluciones Técnicas para el correcto uso de la Plataforma y Experiência del Cliente.
En otras palabras, ayudarás a nuestros clientes a tener éxito y alcanzar sus objetivos utilizando nuestra plataforma de software OPINATOR. Serás capaz de entender las necesidades y requisitos del cliente y de encontrar soluciones técnicas de forma rápida y eficaz.
**Lo que esperamos de ti**:
- Proporcionar soluciones técnicas sobre la plataforma OPINATOR para satisfacer las necesidades de nuestros clientes.
- Construir y mantener relaciones sólidas y activas con los principales clientes y partes interesadas.
- Formar a nuestros clientes sobre cómo utilizar la herramienta y hacerla rentable.
- Realizar un seguimiento del cliente una vez que esté utilizando la herramienta.
**Requisitos**:
Estar estudiando 3º o 4º de grado y/o 1º o 2º de Máster y tener un interés combinar tareas técnicas y de customer service.
Posibilidad de firmar convenio con la Universidad
Inglés B2 o C1, preferiblemente
1 years
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