Customer Service W/ Native Level of German
hace 1 semana
Do you remember the first time you traveled abroad? The thrill of discovering a new language and culture is an exciting and unforgettable adventure. Our client is a leader in providing unique travel and language learning experiences for students worldwide.
Tasks
- Processing bookings and managing customers’ files
- Assisting customers before, during and after their stay
- Collecting invoices and ensuring receipt of payment
- Dealing with problems and special requests
- Providing personalised advice to each customer, including detailed information regarding every step of the language course
- Assisting with any special projects or various administrative tasks as assigned
**Requirements**:
- Experience in Customer Sales job roles is a plus
- Full professional level of German and English
- Ability to work in an autonomous and organised manner, with a high sense of responsibility
- Flexibility and great listening abilities
- Experience and a taste for travelling
**Benefits**:
- The opportunity to join an international team where ethics, quality, transparency and mutual respect are key values
- Ticket Restaurant
- Hybrid working model
- Discount on health insurance
- Discounts for language courses both in Barcelona and abroad
- Monday breakfast, Thursday fresh fruit at work
- Office in a central location
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