Customer Service Representative W/ Native Level of

hace 3 meses

Barcelona, España Babel Profiles A tiempo completo

Our Client is dedicated to addressing the world’s most complex filtration challenges. Through innovative solutions and groundbreaking technology, they are leading the way in advancing filtration for a cleaner and healthier world. If you want to be part of this team and make significant contributions both within the organization and in the communities they serve,.

**Languages**:

- Native level of Dutch
- Full professional level of English
Barcelona
- From €26,000 Per Year
- Technology
- Permanent

**Main Responsibilities**:

- Process and monitor customer purchasing orders, ensuring smooth transactions.
- Provide effective service and support to assigned customers.
- Communicate delivery commitments and address any order discrepancies.
- Manage new customer and supplier requests, as well as handle invoicing and material returns.
- Respond to customer inquiries promptly and maintain strong relationships.
- Facilitate communication between customers and internal departments.

**Core Skills/experience**:

- Studies in administration or a related field, or equivalent experience.
- Previous experience in administration, customer service, or logistics.
- Proficient in MS Office packages and Outlook. Knowledge of Oracle R12, incoterms, payment terms, and CRM is a plus.
- Strong communication and administration skills, fast learner, and a team player.
- Flexible, multitasker, and adaptable to changes.
- Proactive attitude, with the ability to make decisions when necessary.

**What’s on offer**:

- Permanent contract
- Flexible schedule
- Hybrid working policy
- Health and life insurance
- Pension plan
- Daily shuttle from Pl España (BCN) to office (Terrassa)
- Social benefits after 1 year
- Multicultural environment with growth opportunities

**Our recruitment process**:

- Step 1: Interview with our Recruiter to get to know you better
- Step 2: Video call with client's HR
- Step 3: Interview with the supervisor and HR Manager in their office

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