Part-time Customer Support Agent
hace 4 semanas
Position: Customer Service Representative
Location: Remote/work from home anywhere in Spain or Hybrid in Barcelona
Employment type: Part-time - 20 hours per week
Remuneration: Base salary + bonus.
**DUTIES AND RESPONSIBILITIES**:
- Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits
- Use cheat sheets, guides and protocols provided during the training
- Ensure customer satisfaction and provide professional customer support
- Document each action taken in a CRM system in detail
**REQUIREMENTS**:
- Native/fluent in Danish, both oral and written. Fluent in English (at least B2 level)
- Be based in Spain
- Possession of excellent writing and verbal communication skills to simplify technical language for non-technical users
- Attention to detail
- Ability to solve issues in a timely manner
**OFFER**:
- Permanent contract
- Part-time contract: 20 hours per week
- Working Schedule: Monday to Friday - 10:00 am to 2:00pm
- Training: 2 weeks
- Training schedule: Monday to Thursday 9:00 am to 6:00pm and Friday 9:00 am to 5:00pm
- Holidays: 24 holidays per calendar year
- Work location: Hybrid - 3 days per month (If outside of Barcelona possibility to work from home)
- Free, confidential, and impartial guidance and support
- A wide range of exclusive perks and rewards as a valued member of our organisation
-
Part-time Customer Service Agent
hace 4 semanas
Barcelona, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a Customer Service Agent in Barcelona. The team the employee would join supports customers of a popular sneaker brand. Position: Customer Service Agent Location: Barcelona, Spain Employment type: Part-time (25 hours per week) Work model: Hybrid - work...
-
Full or Part-time Customer Service Agent
hace 4 semanas
Barcelona, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a Customer Service Agent in Barcelona. The team the employee would join supports customers of a popular sneaker brand. Position: Customer Service Agent Location: Barcelona, Spain Employment type: Full-time or Part-time (25 hours per week) Work model:...
-
Part-time Customer Service Agent
hace 2 semanas
Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a Customer Service Agent in Barcelona. The team the employee would join supports customers of a popular sneaker brand.Position: Customer Service AgentLocation: Barcelona, SpainEmployment type: Part-time (25 hours per week)Work model: Hybrid - work from the...
-
Full or Part-time Customer Service Agent
hace 4 semanas
Barcelona, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a Customer Service Agent in Barcelona. The team the employee would join supports customers of a popular sneaker brand. Position: Customer Service Agent Location: Barcelona, Spain Employment type: Full-time or Part-time (25 hours per week) Work model:...
-
Full or Part-time Customer Service Agent
hace 4 semanas
Barcelona, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a Customer Service Agent in Barcelona. The team the employee would join supports customers of a popular sneaker brand. Position: Customer Service Agent Location: Barcelona, Spain Employment type: Full-time or Part-time (25 hours per week) Work model:...
-
Customer Support Agent
hace 4 semanas
Barcelona, España Aspire Software A tiempo completo**Customer Support Agent - Hybrid - Barcelona** **We are hiring at Telematel for a Customer Support Agent to join our team!** An entry-level position within Telematel's Customer Care team is on offer, for a graduate with some experience in customer care, business support or business administration to join our team. You will act as a liaison between the...
-
Temporary Full or Part-time Customer Service Agent
hace 1 semana
Barcelona, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a Customer Service Agent in Barcelona. The team the employee would join supports customers of a popular sneaker brand. Position: Customer Service Agent Location: Barcelona, Spain Employment type: Temporary (3 months) Full-time (39 hours per week) Work...
-
Polish Customer Support Agent
hace 2 semanas
Barcelona, España Rubiko A tiempo completoWe are experts in the field of customer support, tailored for the **iGaming** industry. We are searching for a **Polish **speaking **Customer Support Agent** to be part of our team in any city in Spain! You will be providing customer support to our clients in the iGaming industry. **Job responsibilities**: - Provide customer support on gaming, financial,...
-
Temporary Full or Part-time Customer Service
hace 4 semanas
Barcelona, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a Customer Service Agent in Barcelona. The team the employee would join supports customers of a popular sneaker brand. Position: Customer Service Agent Location: Barcelona, Spain Employment type: Temporary (3 months) Full-time or Part-time (30 hours per...
-
Customer Care Agent
hace 3 semanas
Barcelona, España Exoticca Travel Co A tiempo completoWorkforce Management Specialist (Contact Center) Workforce Management Specialist (Contact Center) Posted today Hybrid Sales & Customer Experience Full time Barcelona, Catalonia, Spain Travel Operations Coordinator - Night Shift Travel Operations Coordinator - Night Shift Posted today On-site Operations Full time Barcelona, Catalonia, Spain Sales Team Lead...
-
Customer Care Agent
hace 3 semanas
Barcelona, España Exoticca Travel Co A tiempo completoWorkforce Management Specialist (Contact Center) Workforce Management Specialist (Contact Center) Posted today Hybrid Sales & Customer Experience Full time Barcelona, Catalonia, Spain Travel Operations Coordinator - Night Shift Travel Operations Coordinator - Night Shift Posted today On-site Operations Full time Barcelona, Catalonia, Spain Sales Team...
-
French Customer Support Agent
hace 2 semanas
Barcelona, Barcelona, España Jr Spain A tiempo completocol-wideJob Description:For one of the biggest names in home security, we are looking for French customer support gurus Do you thrive helping customers, are you looking for a part-time position in Barcelona? this one is for youTasksWe are looking for Customer Support Agents French, wanting to develop professionally with a leading outsourcing company in the...
-
Customer Care Agent
hace 2 semanas
Barcelona, Barcelona, España Exoticca Travel Co A tiempo completoWorkforce Management Specialist (Contact Center) Workforce Management Specialist (Contact Center) Posted today Hybrid Sales & Customer Experience Full time Barcelona, Catalonia, Spain Travel Operations Coordinator - Night Shift Travel Operations Coordinator - Night Shift Posted today On-site Operations Full time Barcelona, Catalonia, Spain Sales Team Lead...
-
Customer Support Advisor
hace 5 días
Barcelona, España Cpm International A tiempo completoVia is using technology to revolutionize transportation on a global scale.By leveraging cutting-edge innovations, we are dedicated to transforming not only a single individual's daily commute but also making a significant impact on reducing the environmental footprint of humanity as a whole.With ambitious goals set in motion, we are committed to creating a...
-
Customer Support Advisor
hace 5 días
Barcelona, España Cpm International A tiempo completoVia is using technology to revolutionize transportation on a global scale. By leveraging cutting-edge innovations, we are dedicated to transforming not only a single individual's daily commute but also making a significant impact on reducing the environmental footprint of humanity as a whole. With ambitious goals set in motion, we are committed to creating a...
-
Customer Support Advisor
hace 3 días
Barcelona, España Cpm International A tiempo completoOur ClientVia is using technology to revolutionize transportation on a global scale. By leveraging cutting-edge innovations, we are dedicated to transforming not only a single individual's daily commute but also making a significant impact on reducing the environmental footprint of humanity as a whole. With ambitious goals set in motion, we are committed to...
-
Polish Customer Support Agent
hace 2 semanas
Barcelona, Barcelona, España Rubiko A tiempo completoWe are experts in the field of customer support, tailored for the iGaming industry. We are searching for a Polish speaking Customer Support Agent to be part of our team in any city in Spain You will be providing customer support to our clients in the iGaming industry.Job responsibilities: Provide customer support on gaming, financial, technical, or any...
-
Customer Support Advisor
hace 1 semana
Barcelona, España CPM International A tiempo completoVia is using technology to revolutionize transportation on a global scale. By leveraging cutting-edge innovations, we are dedicated to transforming not only a single individual's daily commute but also making a significant impact on reducing the environmental footprint of humanity as a whole. With ambitious goals set in motion, we are committed to creating a...
-
Customer Support Advisor
hace 5 días
Barcelona, España Cpm International A tiempo completoVia is using technology to revolutionize transportation on a global scale. By leveraging cutting-edge innovations, we are dedicated to transforming not only a single individual's daily commute but also making a significant impact on reducing the environmental footprint of humanity as a whole. With ambitious goals set in motion, we are committed to creating a...
-
Customer Care Agent
hace 3 semanas
Barcelona, España Exoticca Travel Co A tiempo completoWorkforce Management Specialist (Contact Center) Workforce Management Specialist (Contact Center) Posted today Hybrid Sales & Customer Experience Full timeBarcelona, Catalonia, SpainTravel Operations Coordinator - Night Shift Travel Operations Coordinator - Night Shift Posted today On-site Operations Full timeBarcelona, Catalonia, SpainSales Team Lead Posted...