Manager, Business Analytics
hace 3 semanas
ROLE SUMMARY
The BAI Manager, Spain will partner with the Spain commercial teams to ensure the delivery of high-quality strategic business decision support. As a member of the Business Analytics & Insights organization, this colleague will partner with Commercial Finance, Digital COEs, Chief Business Officer COEs and other analytics functions as necessary to ensure all resources are fully and appropriately leveraged to deliver robust solutions to business issues.
The person in this role will assist to frame, investigate, and answer key business questions and deliver the analytics and insights to support the adaptation of global strategies and tactics for the local market. This will include performance measurement, customer analytics, customer journey development, customer data mining and market research, as needed to uncover insights.
ROLE RESPONSIBILITIES
Role definition and Key Accountabilities include, but are not limited to:
Market Analytics
- Provide Analytic support in the market and interfacing with country commercial teams to provide data driven strategic guidance.
- In partnership with country stakeholders, recommend, define and implement business analytics plans that generate insights and influence business priorities and objectives
- Support customer/omni-channel analysis and consultation to proactively provide deep insights that drive and maximize business opportunities, including segmentation, customer journey development, data mining, workshopping insights into actions. Collaborate closely with marketing and Customer Experience teams in this context and lead forums to analyze and discuss results with country leadership.
- Understand key healthcare systems, data sources, and ability to merge those data sources in a meaningful way
- Assist to frame, investigate, and answer key business questions related to the identification and evaluation of commercial strategies and tactics
Forecasting/Operating Plan Support
- In partnership with key Pfizer stakeholders, assist the development of Long-Range Forecast, operating plans and Latest Estimate reviews. Regular review and enhancement of plans
- Ensure effective performance measurement and deliver regular assessments of portfolio performance to leadership. Ensure accuracy of the reports and clear articulation of the data and its meaning for the business.
- Collaborate with other COE’s to inform and guide commercial resource allocation, including field force
Vendor/Offshore Resource Management
- Develop, commission and contract projects through preferred vendors
- Accountable for meeting compliance and Corporate SOP obligations of all PMR projects
- Manage budgets associated with assigned activities
- Direct workload of flexible resources
Collaboration with another Analytical team
- Partner with other analytical teams to adapt global strategies to the local markets
- Actively seek to share knowledge and expertise with other colleagues making use of knowledge sharing platform
- Alignment with other BAI teams (CoEs/other Country teams) to ensure cohesive activities with our stakeholders
PROFESSIONAL CHARACTERISTICS
- Analytical Thinker: Understands how to synthesize facts and information from varied data sources, both new and pre-existing, into discernable insights and perspectives; takes a problem-solving approach by connecting analytical thinking with an understanding of business drivers and how BA can provide value to the organization
- Data and Information Manager: Understands and uses analytical skills/tools to produce data in a clean, organized way to drive objective insights
- Communicator: Can understand, translate, and distill the complex, technical findings of the team into commentary that facilitates effective decision making by senior leaders; can readily align interpersonal style with the individual needs of customers
- Relationship Manager: Partners and brings forward recommendations/questions that influences stakeholders; builds strategic relationships with individuals in the organization, understanding individual goals and objectives to ensure future alignment of the entire portfolio
- Influencer: Clearly articulates expectations, capabilities, and action plans; actively listens with others’ frame of reference in mind; appropriately shares information with team; favorably influences people without direct authority
- Collaborative: Manages projects with others; shares responsibility and credit; develops self and others through teamwork;
- Project Manager: Articulates scope and deliverables of projects and delivers analyses within timelines
- Role Model: Emulates the behaviors of BA’s core competencies and fosters colleague collaboration to build and/or participate on high-performing teams
- Self-Starter: Eager to take on new responsibilities and opportunities
PROFESIONAL EXPERIENCE AND EDUCATIONAL REQUIREMENTS
Technical Skills
- Fluent in English (written and spoken)
- Strong MS Excel and PowerPoint skills
- Understands quant
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