E-commerce Data

hace 2 semanas

Madrid, España Kenvue A tiempo completo

**E-Commerce Data & Analytics Manager**-2206072915W

Description

At Kenvue, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® —are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.

**What will you do ?**

The **E-Commerce Analytics & Insights Manager** is responsible from the collection, organisation, mining, analysis to business insights and reporting of all e-commerce related data.

You will **partner with the eCommerce Cluster & Local teams** to build and manage a pipeline of analytics use cases that increase our **understanding of eCommerce** customer, portfolio, digital shelf and media performance in eCommerce channels. You will also partner tightly with DMX team to contribute to **get a holistic full funnel perspective** with the aim to provide insights in relation to the customer Lifetime Value.

Your main objective will be to understand actual performance and be capable of **analysing complex financial and performance data on** Digital Shelf (Assortment, Content, Ratings and Reviews, Search) & media metrics,** identifying opportunities **from data sources, **delivering insights and creating clear, concise actions and recommendations **that will influence the company’s decisions.

To do this, you will be confident in managing multiple sources of data, and ambiguity where data is unavailable or unreliable.You will be the **center of data knowledge** and understanding for the E-Commerce Cluster & Local Teams regarding business insights across France, Spain, Italy, Portugal and Greece.

To be successful in your mission, you will be responsible also for working with many different teams and must be confident liaising with**:Key Account Managers, Business Insights Team, Supply Chain, Brand Activation, Marketing, Finance, Regional Teams, Customers and External Agencies.**
- Lat but not least, you will develop an
**understanding of trends and innovation in analytics**, seek inspiration and best practices to help the organization identify new tools and techniques that advance our analytics practice.

**Key Accountabilities**
- Regular analysis of data relating to finance / P&L (Sales, GP, Budget), Digital Shelf Performance (Assortment, Content, Search, Ratings and Reviews), Media performance ( ROAS, ad revenue, New to brands
- Ongoing data mining and insights to make recommendations for improving financial and digital shelf reporting
- Monthly reporting for business review performance relating to overall performance on E-commerce KPI
- Setting up digital reporting solutions (e.g. Power BI, Tableau) to improve access to data, insight and reporting for wider teams as well as implementing EAO initiatives to simplify and offer user friendly and actionable insights for local teams analysis
- One-off analysis of big projects / events such as Prime Day, to provide performance review and recommendations for improvements for future peak events.
- Using Data to forecast Business Planning / Size of Business for future years by channel and market leveraging CBI insights
- Manage multiple data sources and agencies relating to internal financial data and external share / benchmarking data for Digital Shelf Build capability, and help upskill internal end-to-end functions on e-commerce data requirements and practices
- Being the main point of contact for cross-functional teams, EMEA, and SE Leadership teams on e-commerce performance
- Core member of the Cluster E-Commerce Capabilities Team, SE E-Comm Agile Team and member of EMEA Analytics Community of Practice

**Qualifications**:

- Bachelor’s Degree or Higher
- 5 years’ experience in an analytical / data management role, with some ownership of e-commerce or omnichannel customers
- **A commercial or sales experience is a plus**:

- English speaking to a professional level

**Technical / Professional Skills**
- Extremely strong Data & Analytical skills, to make data driven decisions & identify opportunities
- Ability to drive strategy and change, while implementing, analysing and reporting on numerous concurrent projects
- Ability to navigate well in ambiguity
- Appetite and willingness to lean into Agile methodologies and ways of working
- Record of making decisions and implementing change from insight
- Experience with Project management and stake holder influence
- Assessment of market landscape and competition

Primary Location Europe/Middle East/Africa-Spain-Community of Madrid-Madrid

Organization Johnson & Johnson Consumer Services EAME Ltd.

Job Function Sales Administration

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