Empleos actuales relacionados con Customer Engagement Hub Manager - Madrid - Zauma
-
Customer Engagement
hace 4 horas
Madrid, España AstraZeneca A tiempo completoThe CE&CX HUB Manager is the leader of the Customer Engagement (CE) & Customer Experience (CX) HUB (CE&CX HUB). This team owns the capabilities, tools & processes on which the Customer Experience & Omnichannel strategy is built, and as such, its leader is a key member of the Innovation leadership team in AZ Spain. This is a professional with a profound...
-
(Egg-515) | Customer Engagement
hace 2 semanas
Madrid, España Astrazeneca A tiempo completoThe CE&CX; HUB Manager is the leader of the Customer Engagement (CE) & Customer Experience (CX) HUB (CE&CX; HUB).This team owns the capabilities, tools & processes on which the Customer Experience & Omnichannel strategy is built, and as such, its leader is a key member of the Innovation leadership team in AZ Spain.This is a professional with a profound...
-
(Egg-515) | Customer Engagement
hace 3 semanas
Madrid, España Astrazeneca A tiempo completoThe CE&CX; HUB Manager is the leader of the Customer Engagement (CE) & Customer Experience (CX) HUB (CE&CX; HUB).This team owns the capabilities, tools & processes on which the Customer Experience & Omnichannel strategy is built, and as such, its leader is a key member of the Innovation leadership team in AZ Spain.This is a professional with a profound...
-
Customer Engagement Manager
hace 6 días
Madrid, Madrid, España Publicis Groupe España A tiempo completoJob Summary:We are looking for a skilled Customer Engagement Manager to join our team in Spain. As a key member of our customer engagement team, you will be responsible for developing and implementing effective CRM strategies to engage customers and drive sales growth.About Us:Publicis Groupe España is a leading solutions platform that connects brands with...
-
Customer Engagement and Excellence Manager
hace 7 días
Madrid, Madrid, España ES16 Alcon Healthcare S.A. Company A tiempo completoRole SummaryWe are seeking a highly motivated individual to join our team as a Customer Engagement and Excellence Manager. The successful candidate will be responsible for driving sales growth, developing and implementing sales strategies, and providing coaching and feedback to associates.Key ResponsibilitiesDevelops and implements sales strategies to...
-
Customer Engagement Lead
hace 5 días
Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completoDriving Success in Cloud Technology: As an Engagement Manager at Wibit Consulting & Services, you will be part of a leading outsourcing and BPO company that offers cloud-based solutions. Your role will be to provide dedicated partner support and ensure a smooth onboarding process for clients developing applications on top cloud platforms.Salary and Benefits:...
-
Customer Engagement Strategist
hace 8 horas
Madrid, Madrid, España AD Energy Recruitment A tiempo completoAbout the PositionWe are looking for a Crm Manager to lead the management and optimization of our customer relationship management (crm) system in Spain. You will be responsible for developing strategies to improve customer acquisition, retention, and engagement.Key Responsibilities :Develop and implement crm strategies for customer acquisition, retention,...
-
Customer Engagement Manager
hace 6 días
Madrid, Madrid, España TripStack A tiempo completoAbout TripStackWe are revolutionizing the way people travel by providing innovative solutions and technology. Our team of experts is dedicated to making travel easier, faster, and more accessible.We pride ourselves on being a company that values professionalism and encourages growth. If you share our passion for excellence and growth, then we want to hear...
-
Customer Engagement Product Manager
hace 4 días
Madrid, Madrid, España Iaggbs A tiempo completoJob DescriptionIaggbs is seeking a highly skilled Customer Engagement Product Manager to join our team. As a key member of our organization, you will be responsible for leading the development and delivery of customer-facing products and services.In this role, you will work closely with cross-functional teams to define product roadmaps, prioritize features,...
-
SaaS Customer Engagement Manager
hace 21 horas
Madrid, Madrid, España Qatium A tiempo completoAbout QatiumWe're a software company providing innovative solutions to address the global water industry crisis.Our mission is to empower water companies to take full control of their systems in a seamless, digital environment. We're shaping the future of sustainable water management with our user-friendly platform.We strive to foster an inclusive workplace...
-
Customer Engagement Specialist Iberia
hace 2 semanas
Madrid, Madrid, España Ds Smith A tiempo completoCustomer Engagement Specialist IberiaAre you looking for an exciting opportunity in a company at the forefront of manufacturing and innovation and committed to sustainability?Join usAbout usDS Smith is a leading provider of sustainable fibre-based packaging worldwide, supported by recycling and papermaking operations.We play a central role in the value chain...
-
Customer Engagement Specialist Iberia
hace 2 semanas
Madrid, Madrid, España Ds Smith A tiempo completoCustomer Engagement Specialist Iberia Are you looking for an exciting opportunity in a company at the forefront of manufacturing and innovation and committed to sustainability?Join usAbout us DS Smith is a leading provider of sustainable fibre-based packaging worldwide, supported by recycling and papermaking operations.We play a central role in the value...
-
Academy Engagement Manager
hace 6 días
Madrid, España Make A tiempo completoMake is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other...
-
Digital Customer Engagement Manager
hace 1 semana
Madrid, Madrid, España SAP SE A tiempo completoDigital Customer Engagement Manager - SAP Basis Technical Consultant Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
-
Customer Experience Hub Coordinator | P-776
hace 1 semana
Madrid, Madrid, España Gemma Llobet A tiempo completoIntroduction Life Fitness is the global leader in creating premium fitness solutions and experiences to get people to work out to live healthier lives. The Life Fitness' Experience Hubs are designed to provide a unique and memorable experience to all customers and stakeholders, based on innovation, collaboration, and a co-creation spirit, allowing Life...
-
Engagement Manager
hace 7 días
Madrid, Madrid, España Nextlane A tiempo completoEngagement Manager Location: Madrid, Community of Madrid, ES About Us: At Nextlane, we don't just develop software solutions – we create the future of the automotive industry. We are a company that collaborates with clients to deliver innovative solutions. Senior Engagement Manager Location: Madrid, Spain Hybrid Work The Sr. Engagement Manager provides a...
-
Community Engagement Manager
hace 5 días
Madrid, Madrid, España Gruppo Bertoldi A tiempo completoWe're seeking an accomplished Community Engagement Manager to help us build a loyal community around our brand. In this role, you'll be responsible for creating and implementing community-building initiatives that drive user retention and advocacy.ResponsibilitiesDevelop and execute community engagement strategies to foster loyalty and advocacy among our...
-
Customer Engagement Specialist Iberia
hace 7 días
Madrid, España Ds Smith A tiempo completoCustomer Engagement Specialist Iberia Are you looking for an exciting opportunity in a company at the forefront of manufacturing and innovation and committed to sustainability?Join us!About usDS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations.We play a central role in the...
-
Engagement Manager
hace 6 días
Madrid, España Guidewire Software A tiempo completoSummaryEngagement ManagerThe Engagement Manager (EM) has a division of labor within the full portfolio. For GWCP programs, the Engagement Manager will support the Principal on larger Guidewire engagements, leading and managing the program, ensuring successful execution, alignment with company objectives, and coordination across teams. This includes...
-
Customer Engagement Specialist Iberia
hace 6 días
Madrid, España DS Smith A tiempo completoCustomer Engagement Specialist Iberia Are you looking for an exciting opportunity in a company at the forefront of manufacturing and innovation and committed to sustainability? Join us!About usDS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in...
Customer Engagement Hub Manager
hace 1 mes
**Descripción**:
El CE CoE Manager es el líder del Customer Engagement & Digital Center of Excellence (CoE). Este equipo posee las capacidades, herramientas y procesos sobre los que se construye la estrategia de Experiência de Cliente y Omnicanalidad, y como tal, su líder es un miembro clave del equipo de liderazgo de Innovación.
Este es un profesional con un profundo conocimiento de todas las nuevas herramientas digitales de MKG con visión para innovar e integrar los canales físicos con los digitales de una manera verdaderamente omnicanal. Incluye la responsabilidad gerencial de un equipo de profesionales diversos y requiere una asociación comercial con múltiples partes interesadas, incluidos los líderes ejecutivos sénior y la alta gerencia a nível nacional y mundial.
**Funciones**:
Engagement digital con el cliente.
Estrategia e innovación.
Colaboración funcional cruzada.
Gestión de proveedores y presupuesto.
Desarrollo de equipo.
Más información aquí.
**Requisitos**:
Licenciatura en administración de empresas, consultoría, publicidad o un campo relacionado para trabajar en marketing digital y experiência/compromiso con el cliente.
Más de 5 años de experiência en roles similares en la industria farmacéutica u otras industrias (liderando un equipo de transformación digital, participación del cliente o estrategia omnicanal)
Experiência laboral comprobada en marketing digital y experiência demostrable liderando y administrando SEO/SEM, base de datos de marketing, correo electrónico, redes sociales y/o campañas de publicidad gráfica.
Experiência en la optimización de activos digitales y embudos de usuarios y en el desarrollo y trabajo con segmentación de clientes, modelos de propensión y personas / viajes de clientes.
Experiência comprobada en entornos omnicanal
Experiência con pruebas A/B y multivariadas y sólidos conocimientos de herramientas de análisis de marketing y sitios web (p. ej., Google Analytics, Net Insight, Omniture, WebTrends, SEMRush, etc.)
Amplio conocimiento del diseño efectivo de encuestas y experiência trabajando con plataformas de encuestas en línea (especialmente Qualtrics)
Imprescindible poseer Certificado de Discapacidad igual o superior al 33%.
